Federal Tax Law GroupReviews of federaltaxlawgroup.com

I have experienced very good personal customer service. Everyone has been very prompt and very professional with responding to my question's and concerns. In particular Jamie Hayward went over and beyond to meet deadlines in my case and to keep me in the loop to what’s going on every step of the way

At first I was not very impressed and would have probably been a 3 star review. Then Jamie H was assigned to my case. Jamie is awesome. Jamie explained things to me that should have been better explained in the beginning. Jamie is very sincere and truly cares about her clients. Jamie changed my view of the company to 5 stars. This company definitely needs more people like Jamie working for them. Because of Jamie I will definitely recommend Federal Tax Law Group to anyone that needs assistance.

So far my favorite experience with Jamie Hayward at this group has been great. She’s responsive, thorough and explains things well. She calls after hours to accommodate time differences and is always professional.

Poor communication, poor execution, poor expectations set. The whole thing was pitched as they would do everything to get these taxes filed. All they do is file. I have to do all the leg work and running around and finding documents etc. My whole reason for doing this was to have someone else handle it, not me as I was incredibly busy. Now they are fighting me on refunding me my money because they've done absolutely nothing yet, but claim "management of my file" wont ALLOW them to refund me in full. AVOID.

Honest tax pros with MAD SKILLS. Navigating the tax system is hard enough, but doing it alone is unbearable. This team gets you through it.

Excellent job, very professional and as soon I call, they answer. Edgar Morales is an excellent professional and knowledgeable, explained everything every step to finish.

Federal Tax Law Group has been a pleasure to work with and helped me get caught up on some missing returns. They were responsive to any questions that I had and walked me through the process step by step. Thank You!

We hired Federal Tax Law Group based on their glowing reviews on Google and Facebook. Initially, they seemed knowledgeable and well-versed in tax law. However, the problems started once we made our payment upfront for services that were yet to be rendered. Communication quickly became an issue. Our calls were rarely returned, and our "case manager" was frequently unavailable. Over time, we went through several case manager changes, each one less helpful than the last. It took an act of God to actually speak to the lawyer supposedly assigned to our case. Submitting documents was another nightmare. We sent several important documents, only to be told repeatedly that they were never received. Despite our best efforts to cooperate and provide everything requested, we eventually received a letter stating, "Despite our repeated attempts to obtain necessary information from you, we have not received the cooperation required to move forward. Regretfully, we are left with no choice but to close your case due to non-responsiveness." I have requested updates on my account multiple times and have yet to receive any. In the meantime, I have been making payments to the IRS for over a year to reduce my debt, and the IRS has also forfeited my last two years of federal tax refunds, amounting to close to half of what I owe. Federal Tax Law Group cannot even confirm if these payments have been applied to my debt. Initially, Federal Tax Law Group informed us that we were considered uncollectible, and for the next 10 years, we would forfeit any refunds to the IRS, which we agreed to. However, nine months later, we received a notice that the settlement agreement had changed, and we were now required to pay $700 a month for the next five years. There is no way we can manage this. Our next step will be to demand a refund for services not rendered and to resolve our issues directly with the IRS. Federal Tax Law Group claimed, both via email and over the phone, that they had spoken with the IRS and proposed a dubious settlement amount, insisting this was our best and only option. Their insistence on a settlement we knew was unnecessary, coupled with their failure to provide the promised services, left us feeling deceived. Sharing sensitive personal information with a company that operates so unscrupulously is deeply concerning. We expect that any attempts to secure a refund will likely lead us through a frustrating loop of phone calls, broken promises, and unfulfilled email commitments. While they have not yet advised us to work with them directly, we anticipate they will, but we have little faith this will resolve our issues. We are now prepared to consider legal action to recover our money. While the amount involved is not substantial, the principle stands: we should not have to endure being scammed and misled while seeking a rightful refund. I strongly advise potential clients to be cautious. Consider looking beyond Google and Facebook for reviews and seek out more reliable sources. Unless we see a satisfactory resolution, this remains a 1-star review. If I could, I would rate them even lower.