lisa W.
HORRIBLE CUSTOMER SERVICE!!
HORRIBLE CUSTOMER SERVICE!!! They do not answer their phones and they give no refunds!!! DO NOT BUY HERE - big mistake!!!

FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, it has since transformed into a movement of fashion, music, and art—the three pillars of the FEATURE DNA. Home to over 120 of the most exclusive top-tier brands from Nike and Stone Island to Rhude and Comme des Garçons, FEATURE also offers an in-house private label of essential ready-to-wear apparel, graphics, headwear, and accessories. From its online storefront to its original location in Chinatown, Las Vegas and a flagship store in the Wynn Plaza Shops, FEATURE’s unparalleled experience has spread into Calabasas, CA and a brand-new location in Scottsdale, AZ.
FEATURE (feature.com) has 739 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Clothing & Underwear · Reno, Nevada
Excellent

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Clothing & Underwear · Las Vegas, Nevada
Excellent
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739 approved reviews, newest moderated first
lisa W.
HORRIBLE CUSTOMER SERVICE!!! They do not answer their phones and they give no refunds!!! DO NOT BUY HERE - big mistake!!!
redapple
bought stussy shirt and came without tags and plastic just shoved into the flyer. when i query they didn't answer why. i felt cheated i paid so much for it but they delivered a low quality product like the shirt smells new but idk if it has been worn! f will never purchase anything from this site. the first and last!
Kelly
I ordered 2 weeks ago and they still haven't shipped. Blaming COVAD 19. If Amazon can ship within 3-5 days. I don't see why other companies can't. I want a refund.
Joe M.
DO NOT ENTER ANY DRAWS OR PURCHASE FROM THIS JOKEOF A RETAIL OPERATION!! THEY CHARGE YOUR CREDIT CARD WITH FALSE CHARGES, SEND YOU MULTIPLE PAIRS OF SHOES YOU DIDN'T ORDER AND HAVE NO REFUND OR RETURNS. BAD BAD BAD..YOU BEEN WARNED TO STAY AWAY.
Kushal R.
Never ever purchase from them. Did not cancel my order even before it was shipped and the prices on their website displayed in local currency while they Charge in USD. Worst service ever received.
Simon M.
I just bought the Travis air Jordan 1 and it said 2-3 week shipping and it came in less than two weeks. They are really good replicas and idk if I was just lucky about the shoes. Because everyone else's reviews but I am so happy with the product. It came with the original box and the wrapping paper. Also the extra laces. They look just like the originals and an easy show off at school.
Jordan J.
Feature charges buyers for return shipping costs. Then they give buyers a gift card for which buyers pay for shipping again. In the end, buyers will have paid for shipping three times, more than the item is worth to receive an item after returning. Buyers deserve more consideration than this. Disappointing.
Pua O.
Never order from these fools, they are lazy AF and they will take your money and then go MIA! Owner needs to check on his workers because they are making the name look like trash, and according to other people’s reviews I’m not the only one who thinks this place is crap