FEATUREReviews of feature.com

I have not received my item and I paid for 2 day shipping. It’s been a week and half and have tried to contact them with no response.

On my order, the wrong size shoe was selected. Multiple emails have been sent to support immediately after order was placed, so this can get corrected before shipping & still NO RESPONSE. It's also been over a week & no tracking number. Not impressed

Order placed for women's Uggs, card charged without receiving order number or email confirmation. Placed a ticket-“Where’s my order?”on Feature’s website. Vague response received, basically saying, Don’t know when you’ll receive your order.” My response to email “My complaint against Feature will be added to all the others. I will also advise my SM followers the same. I also hope the $104.00 Feature received from me for a pair of Uggs is used wisely. JUDGEMENT is coming - make it right!”

I was just about to order an Essential hoodie from them and something told me to Google their reviews and THANKFULLY I did. I won’t be ordering anything from them

Where is my package!! Ordered 12/16! No tracking information provided!

Ordered 11/27 still dont have the items that I ordered and I have recieved zero customer support. They weren't always like this, but they are now. Never ordering from them again.

Ordered my sons Xmas present a month ago, today is Christmas Day and I have yet to receive any shipping updates. if you do not have the staffing to get these many orders out, let us know before ordering that way we can place our orders with a company that has it together. So unfortunate that so many people didn’t receive their Xmas presents on time, will never be buying from this app again

Purchased majority of my xmas gifts during their black friday sale which was placed on 11/28 and as of right now 12/23 I have not received shipping information. I’ve contacted their support multiple times; no sufficient response. Or at least let us cancel our order and get our money back. I’ve been a customer for years but this is ridiculous and unacceptable. This will be the last time I purchase on their website, do better. You just lost a ton of customers