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I emailed within one minute of purchase because 2 pairs of shoes were put in cart instead of one. They replied “so sorry it’s already shipped” but they said I would get a refund and used the word “refund”. The shoes didn’t fit so I returned both pairs. They gave me a gift card instead. BEWARE and shops elsewhere.

I accidentally ordered a hat I won on a raffle. I contact customer service only to be told I cannot return the item because that's the store policy. I even asked them if I can exchange it for something else to only be denied. I don't need 2 of the same hats this is unacceptable. I'm not problematic i'm a loyal customer who made a honest mistake. I'll never order again.

I ordered from this site and never had an issue up until now. I ordered airmax 97 size 6 1/2 and received a size 5 1/2 in the box. I sent emails and no response after I waited weeks to receive the order in the first place. I also ordered a pair of FEAR of God sweatpants that were defective. Please contact me back as I am a long standing customer! If I receive no response I will not order from this site again! To much money spent to be ignored.

As I am reading these reviews I see that I am not the only one that hasn’t received my order yet. Placed an order early April for a fear of God unit and all they keep saying is something about their previous sale has them behind on orders. Terrible company. DO NOT ORDER FROM THEM.

Got hat fast and love it

Onces you purchased an item it’s hard to cancel them!!!

Great communication from the support team

Rob Was amazing an amazing help today! He helped me get my order on time! It was an important event and he made it happen! Thank you Rob!