Fast Test NowReviews of fasttestnow.com

Everything seemed as expected until it came time for the results. They did not arrive by 11 PM on the same day as promised. Their website both 24 hour service but when I found out that they had miss printed the dates and had 2001 as the date on all of my documentation, I could not get a hold of anyone by text, call or email and ended up misconnecting my flight. Pricing is good, but pay more and go to a reputable company. Inaccessible. Spelling mistakes in my results. Dated 2001. No apologies for the incredible hassle.

I have serious doubts about this testing facility. Results were provided late and they were different than expected based on other testing. Specifically, they provided results late after I paid for same-day PCR results (by 11 pm). When I called the next day I was transferred to somebody who said they would look into finding the results. Soon after I received an email with Negative Results. However, and this is a big deal, I tested positive the day before and I was using Fast Test Now to confirm the results. After getting a Negative from Fast Test I had another test two days later that was previously scheduled. The result was positive. I let Fast Test Now know that maybe they sent me results in error or that for some reason I had a false negative from them. They never returned my calls or replied to my emails. I subsequently had a third PCR test that was again positive. Eleven days after symptoms appeared I finally tested negative. FWIW, I was vaccinated and my symptoms were mild. If it was my lab I would be concerned about false negatives. Also, I would refund customers when I didn't provide timely service as promised. Beware. You have better options for testing

I only went to their website. I'm a Canadian who might need a covid test between 2 cruises. I saw that they want me to pay even before they give or show a specific location. So I went to the "Authorization and Consent" page and started reading. It's so poorly written that I decided to google some reviews. Glad I did. I'll look somewhere else. Would be nice if a reputable business catered honestly to travellers in a similar way. So far, I've found none of that.

Dishonest!!!! DO NOT get tested there...told them we were travelling back to Canada no one bothered to tell us we were getting the wrong test...had to get re-tested at the airport almost missed our flight I called to speak with the owner he refused to take any accountability whatsoever Its disgusting he had no issue taking our money and giving us the wrong test SHAME ON YOU!!!!!

I don’t recommend Fast Test Now. They are scam artists. First they quoted me one price on the phone and then they charged me 50% more online. I signed up initially online but I wasn’t sure what time I was going to be able to make it so I didn’t pay and I went to the location. They made me sign up and pay even before I had a chance to talk to them about what I needed. I ended up signing up for the wrong test and when I realized I asked them for a refund. They refused because they claimed they had no cancellation on the same day policy and that I had signed up and had agreed to the terms. After I hesitantly took the test because I realized I wasn’t going to get my money back or be able to dispute the charge, the woman told me that they couldn’t find the name and then realized it was because I had signed up for 3 days later. So in essence they could’ve given me a refund but they hadn’t even bothered to check when my appointment was scheduled. She also proceeded to tell me that the test was going to show positive for Covid antibodies because I had already been vaccinated. They never asked me before the test if I had been vaccinated. Then she tried to sell me another test for the price difference of the one that I had taken when she knew that I had already taken the other one somewhere else for less money. She tried to convince me that the other one would not be acccepted for travel when she didn’t even know where I took the test. Overall it was the worst testing experience I’ve ever had and I felt completely scammed. If you can go somewhere else for Covid testing, I would highly recommend that you do. Stay as far away as you can from this business. They have no business ethics whatsoever.

DO NOT DO BUSINESS HERE The website fronts a respectable business, but 1) their locations are in shady areas (i.e., makeshift office spaces); 2) the person collecting the sample doesn’t exude confidence or credibility; 3) the sample collection process and how they provide results is questionable — they supposedly offer a 30 minute turn around on PCR tests, which need to be sent to a lab. I don’t know of a single lab in the US that can receive, test, and provide results that fast. It takes you longer to walk back to your car in this area so I highly doubt they’re providing legit tests. The results they provide seem so easily forged I wouldn’t be surprised if they’re already under investigation by the commissioner. I expect they’ll end up on the front page of the Miami Herald in a few months time if not earlier. Don’t do business here and don’t let their Nigerian-style website advertising scare you into thinking you need to spend hundreds to travel back home. Go to CVS. They’ll do it for free and get legit PCR results back within a day (and they’re logged with the state’s testing database so you know you can trust it).

My wife and I had an appointment on Sunday May 9th at 10:55 AM and 11:15 AM respectively to get a Fast Antigen Test for travel purposes at the Collins Avenue location, Florida. We got to your location earlier than expected, given that our plans changed unexpectedly. When we arrived and asked the lady at the counter if she could wait on us given that we were earlier than our appointment time, she proceeded to make it a point to convey how put out she was and that she was going to have to interrupt what she was doing. To that, I replied ¨I don't understand ¨, as in I do not understand why you are telling me this, and her response was a defiant, ¨What don't you understand? ¨. I told her I understood what she was saying, I just didn't know why she had to point this out to me. At this point my wife said what bad manners this lady has, and then the attendant proceeded to get more defiant, now threatening to NOT wait on us, by saying I do not have to wait on you now, I can make you come back at your scheduled time, is that what you want?, and repeated that several times, is that what you want? Under normal circumstances, I would have walked out of that place and had a few choice words for this lady, but given that we had already paid and that we needed the test for traveling, decided to go ahead and get the test. However, I believe someone in your organization should know what kind of employee you have waiting on people. I still do not understand why such horrible treatment, and why convey how put out she was that we had come early, given that there was absolutely no one at this location (we were the only two people there). I have to say, we have never been treated with such disrespect anywhere in the world. I hope this email serves you to provide better customer service and to choose your staff more carefully. The attendant clearly has no desire to treat customers with the respect they deserve and should not be in a position to provide customer service.

I went yesterday to get my PCR test. I was bought the option that delivered the results the next day by 9pm as the latest. It's 11pm and I still haven't heard from them. They are not answering emails, WhatsApp or phone calls. I have to catch a flight tomorrow at noon and now I'm afraid I'm likely to miss it. Even if they do send the results first thing tomorrow, which is doubtful at this point, I'll have spent a terrible night stressed out by this unnecessarily. If you cannot deliver, you shouldn't promise. There were many alternative services that I could have picked. Unfortunately, I went with them because they were the closest. I strongly recommend going somewhere else.