Fast Test NowReviews of fasttestnow.com

I am not sure why there are so many good reviews. This company is not transparent. I did not receive the tests I ordered. After contacting them and they assured me they will send them. After only 2 more tests out of the 8 ordered were sent to me, they told me their protocol was not to send out all of the orders in one go, but instead partially send the order every few weeks. I do not recall this being on their website and they were not able to point me to where on the website this is stated

I would give this a no star if I could. I have been trying to cancel a Covid appointment that I have coming up and obtain my refund of $89. I have tried the chat, email, phone multiple times. I can’t seem to get a straight answer from anyone. Even though the website states under policies that your cancelation/refund is immediate, within 3 days, it has been over a month for me with several different answers, 2 weeks, 3 weeks, 2 weeks again, Nov 7, Nothing! There cancelation says click on the link, I clicked on the cancel link and it gives you no way to cancel your appointment. SCAM ALERT!!!

Unreliable service. Wrote the wrong date on my results. Almost missed my flight home. Did not send my friend results at the guaranteed time (midnight). Do not use this service.

Paid 149$US, I did not receive the results in time. Waste of money. Do not use this service. You cannot reach them and they won’t refund you, they just don’t care. Look at google review, the responses they give shows the lack of respect.

Flights were cancelled. Emailed to cancel tests and to get a refund. They do not respond. Scammers. Have called my cc company to reverse the charges.

Took a Covid test at Aventura on Xmas day- stood in a parking lot line for 1.5 hours - once in, the office (a rented hole in the wall- sign 1 this was a scam) had a makeshift desk to sign in - literally a home made podium from shelves and boxes- sign 2 this was a scam. The gal took my name and didn’t give me anything like a sticker or paper that would identify myself (sign 3 this was a scam) for tracking. Sent me to another gal who swabbed my nose and sent me on my way- sign 4 this was a scam. Was supposed to get results in 30 minutes- didn’t, sign 5. Looked for a customer service number to call- the website had a phone number and WhatsApp address/ neither worked- signs 6 and 7 that this was a scam. I called American Express a couple weeks later when I got home to atleast reverse the charges. This was a scam!!!!!

Extremely poor service. Doesn't answer calls, emails, and chat. They just want your money doesn't care about their customers. Scam! Avoid don't waste your money and time. Doesn't even deserve 1 star.

Missed my flight. Took a PCR test for $149. They promised results guaranteed next day at 11 pm and got it just when my flight was leaving. I was up all night trying to communicate to the “24/7” WhatsApp support line”4 someone replied at 1:21 am “sent it”. Never heard back until 6:50 am but it was too late. The customer service representative argued that had sent me the results numerous times including 1:21 am but he lied. Don’t want to mention the unanswered calls that did to the mobile phone. If you read all the reviews, you can see a trend or poor customer service and care. UNRELIABLE service support with an outstanding marketing strategy and information system. DONT RECOMMEND AT ALL. You risk missing your flight and/or paying for another test.