FastmailReviews of fastmail.com

We have paid account with 20+ domains with fastmail and some domains have 100+ outgoing emails, it's been a year or more and few days ago they blocked SMTP without saying anything. We thought there is an error or anything, changed all the parameter many times, wrote to the support, they replied the next day with a robotic answer "It seems you are using the account to send bulk/duplicative emails" which is not true. Even if we did wrongly use the services you cannot just silently block account without notifying the customer and give to the customer time to correct the issue.

I've been using FastMail Standard plan with my own domain for few months. I'm amazed how the service is working. It is fast, reliable, works great on iOS devices. Webmail interface is great - intuitive, has keyboard shortcuts. I moved mine and my wife's primary email accounts to FastMail and purchased three years plan. When I send tickets to support I receive an answer within 24h. I highly recommend it. I admit it is not cheap, but definately worth the money.

Fastmail is a genuine and reliable provider. I’ve returned to them after decade using GMail. I moved back after reading a book about how Google et al harvest your private correspondence for their own gain. I have no issues if a government needs access to my emails - by warrant - but I don’t want a multinational profit driven entity profiling me. The service has been reliable and the webmail interface is supreme and fast compared to GMail. Whilst not ‘free’ like many, you are paying directly for a service whereas Gmail pimps your info to the highest bidders. The best bit is being able to have unlimited aliases forwarded to your main inbox. For example your email could be username@fastmail but you can set up username12345@fastmail for you newsletters etc. and they all end up in your inbox. Alternatively you can set up ‘on the fly’ aliases when needed quickly such as insuarancequoteATusername.fastmail to mask your true identity. Then when said company has a data breach or you receive too much spam you can just delete the alias whilst your true email address remains private. There have been a few reviews on here complaining about legacy one-time payment accounts being changed. From investigations many of these were paid for over a decade ago. What other paid for computer software is still working 10 to 15 years after purchasing? I don’t classify these reviews of the service, rather a personal grievance about something which happened 10 years ago. By utilising the excellent Fastmail app I can also be sure that there are no third party corporate juggernauts reading my emails.

There is little worse than a company that displays pretty much zero integrity towards its longest term customers, as Fastmail have done. I joined their service 17 years ago, understanding that, as stated in their website at that time (available at web.archive.com) that my US$14.95 one-time fee "gives you a lifetime member-level account". Little did I realize that "lifetime", by their interpretation, meant "internet-lifetime" or something like that. 2 years ago, I received a message from Fastmail stating that "Those with (onetime-payment lifetime) Member accounts can upgrade(???) to (AN ANNUAL SUBSCRIPTION) Basic account for one year at no cost. They can also get a longer subscription at half the normal price." Fastmail had in its infinite wisdom decided unilaterally that they were moving to a subscription-based service, terminating lifetime Member accounts, end of story. It has taken me the best part of 2 years (as an unwilling subscription Basic account holder) to ensure that the very last of my 15 plus years of contacts including banks, investments, warranty registrations and the like no longer send emails to me at Fastmail. A couple of months ago, I received an email to participate in a class action suit, for a service I subscribed to in 2007, which just goes to show that one can never be sure that one has dotted all the "i"s and crossed all the "t"s when it comes to giving up an email address. But I will not be held for ransom so it's a permanent goodbye Fastmail.

Used to be good and free. Now they're billing you two years in advance at $55. Keep it, I will get my mail for free elsewhere.

The worst. I have had 2 company accounts and switched both out of fastmail. reason 1 is very bad, very slow and totally incompetent customer support by some south asia call center - reason 2 this stupid password generation, which means you have to have a password for every single device, ending up 1 email account with 10 password, always having an issue with at least one log-in not working, reason 3 - they are very expensive! i switched to bluehost and i pay 1/4 of the cost and reason 4 virus attack issues which they could not resolve and for 6 months people hacked into some accounts and hijacked the server sending up-to 20,000 mails at once, which generated the message that my quote was not enough and for days i could not send any emails.

I have have been using Fastmail for 15 years. I originally purchased it to be free of ads appearing on the sidelines or popping up. Customer service has been patient with me. Tech wise I am not the sharpest knife in the drawer so they were tested. In all that time no outages or security issues. Worth the small.cost.

Simple, Intuitive, Fast and Secure. No unwanted advertisements and it provides you one of the best privacy feature so far. It gives you a lot of benefits and the application is truly flexible that suits to your preferred settings. Thank you Fastmail team for giving us this wonderful application.