Fastly LondonReviews of fastlylondon.com

Response from Fastly LondonJul 18, 2025

Dear Callie, We’re genuinely sorry to hear about your concerns and take your review very seriously. However, we would like to clarify that we have already requested your order details via this platform in order to assist you properly, but unfortunately, you haven’t responded so far. At Fastly London, we pride ourselves on our customer support and transparency. We do respond to every genuine request sent to our official email and are always happy to help — but we need the necessary information to do so. Please feel free to contact us again at 📩 [email protected] with your order number so we can assist you directly. Kind regards, Fastly London Customer Service

Response from Fastly LondonJul 2, 2025

Dear Consumer, We want to make it absolutely clear that we are not a scam. Our team responds to every email addressed to our official support channel: [email protected]. In your specific case, we reached out requesting more information about your order so we could investigate and assist you properly — however, we did not receive a response. To move forward and clarify any concerns, we kindly ask that you contact us directly at [email protected] with your order number. We’re here to help and will be happy to provide full assistance. Sincerely, Fastly London Support Team

Response from Fastly LondonJul 2, 2025

Dear Mishti, We’re sorry to hear about your frustration. According to our records, your order was successfully delivered within the timeframe outlined in our store policy. We also reached out to confirm whether there were any issues with the delivery, but unfortunately, we did not receive a response. Should you require any further assistance, please do not hesitate to contact our support team at [email protected] — we’ll be happy to help in any way we can. Kind regards, Fastly London Support Team