Ghostray
Nice and fast support
Nice and fast support! Good program if you find russian region VPN

Fastest VPN Service, Secure & Anonymous with Best Security Features. 24/7 Support & Apps Available on Mac, iOs, Android & Windows with Money Back Guarantee
FastestVPN (fastestvpn.com) has 723 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent

Internet & Software · Los Angeles, California
Excellent

Internet & Software · San Francisco, California
Excellent

Internet & Software · San Francisco, California
Excellent
723 approved reviews, newest moderated first
Ghostray
Nice and fast support! Good program if you find russian region VPN
JR
My PC is running Windows 10 with the latest update. I purchased the lifetime subscription and tried to install the VPN service as instructed in their tutorial. From the beginning, I had a hard time establishing a connection. I chatted with a support member and he suggested I logout and login using a different vpn protocol that you could choose from their app. Still no connection. I uninstalled the application, reinstalled the application. Restarted my PC (just in case). I was then able to establish a connection. I shutdown my PC for the night and the next morning, I encountered the same problem of establishing a connection. I uninstalled and reinstalled and restarted my PC, still no connection. I tried to get support from their chat service but I was put on hold twice and wasted almost 10 minutes waiting for the chat support person to help me. I ended the chat disappointed of the support. I think I gave FastestVPN a fair chance to work. When I was using Nord VPN, I never encountered this problem. So I am back to Nord. I tried FastestVPN because I wanted to gift it to a relative who is not very tech savvy. Based on my experience with FastestVPN, my relative would have been frustrated as well. I have a copy of my receipt from FastestVPN and I emailed their support requesting a refund. Let us see if I get the refund.
Baran K.
The customer servers is great they fixed my issue and working like 2 h thanks to Alden :)
disappointed C.
All of the one-star reviews on this product are true. FastestVPN definitely does not live to its name, making other VPNs much more lucrative, but even worse is that their customer service is by far the worst I have ever seen of any VPN company. There is no specialized team for issuing refunds. On their page they will offer links to customer support but when you email them directly, they will treat your refund request like a technical issue and try to "troubleshoot", in the hopes that you will stop halfway though. They also send you sketchy WebTransfer links for you to download instead of their main website. Of course, I did not open that link for the mere fact that FastestVPN support is starting to feel like a phishing attempt. Anyways, they bluently told me that "refund is not an issue" and I ended it there because from my knowledge, their support email is the only place I can contact on my own time. I decided not to engage with such obvious scummy practices. [Just to interject, they boast support for a lot of platforms on their download page but hardly update their Firestick apps, as they are buggy, crashes consistently, and lacks even the most basic features. Their performance and quality are barely as impressive as their customer service.] This VPN is not even WORTH a lifetime sub of $16. It is worth the nasty reputation that the free vpns have (scummy, untrustworthy), but hey, they got it close enough I guess! For any big tech websites like TechRadar or PCWorld out there, please consider the genuine user reviews on this website as a true indicator of what "Fastest"VPN has to offer. If they can't even deliver on customer satisfaction, what makes you think they will be even be half as secure and trustworthy?
Stephen L.
I thought I would try for cost as compared to others. I had problems the entire way. It would not open my most used sites unless I changed server locations. It would disconnect me from internet constantly. I got CS and they were nice and helpful but told me to logout, change protocols, change server locations reconnect several times. Too much to do to use it. I ended and went back to my original VPN. I wasn't eligible for refund as it is 15 days, not 30.
Abhay M.
Gets caught by Disney & zee5, can't be sure what other sites it fails on. CS can't even confirm when issue with 2 major sites will be resolved. It seems GhostVPN is offering better security & geo restrictions.
Dmytro
The service is just dire. I purchased their 'lifetime subscription' @stacksocial, but don't use it anymore, since it's just waste of time and money. And I want to mention, that I made my purchase in the mid-January 2020, so it's almost a year by now, so all thoughts that maybe it was a coincidence or some temporary service glitches are gone by now for obvious reasons. I gave it more than enough time to get fixed and it was never fixed and never ever worked as it was intended/promised. Mostly to get in you have to pick servers one by one and try to connect, sometimes it takes 15-20 mins to get through, sometimes you can't connect at all. And even if you're lucky enough, you will get mediorce speeds and will get disconnected in 20-30 mins and you'll have to go through the process once again if you want to continue. Just the worst VPN experience for me, I've tried several other VPNs (expressvpn, goosevpn, nordvpn, windscribe etc.) and FastestVPN is the worst by FAR. Even free services that I tested out are more stable and do work much better than this payed service with a 'lifetime subscription'. And now they are sending emails trying to urge clients into buying their 'PRO' version for 2$ a month. Like... what? We've already payed you for a premium service and got a dreadful one instead, so no thanks. Because I am pretty sure that afterwards u'll send another email advising us all to buy 'ULTRA' version for 5$, then 'MEGA' version for 10$ and so on. That is not how you do business. The fact is, by now you can't provide service that's worth even 2-star review. And yes, pretty sure all those 5-star positive reviews are made up by FastestVPN admins/affiliated persons).It's obvious cause it's mostly the only review for those accounts, praising FastestVPN) And please pay attention to the fact, that they aren't responding to negative reviews. Know why? Cause obviously they have nothing to come up with and reply to look decent afterwards. So, overall - buyer beware! definitely NOT recommmended!
Kok W.
I've been using FVPN for more than a year. Today I was exploring the Pro Plan offer n had many Qs which were answered thru online chat. I want to compliment Natalie who gave good svc in the online chat. With her help, I will now subscribe to the Pro Plan.