Lacey
Never received order…15+ weeks and multiple promises with no follow through
I placed an order over 15 weeks ago I have yet to receive. I have been back and forth with Caroline multiple times, each time she has promised to get my order right out and has never followed through. I am a big supporter of small business and I recognize this is her livelihood, so it saddens me to leave this review. However, this is the absolute worst experience I’ve ever had with a small business owner. Her designs are cute, but either she’s incapable of running a business or she’s a scammer.
Response from Fast DollAug 6, 2023
Hi Lacey! I am so sorry for this experience. I know that we were in steady contact through email about this order & situation, but had not received a reply from you in a while. I know a refund was issued for you and that we were able to come to a resolution, but please email me at [email protected] and so that I can send you some complimentary items to help better the experience. Thank you so much again.