Farmers InsuranceReviews of farmers.com

Very rude and I work at Petsmart and suppose to get a discount and he laughed and said we can't do anything to help me. Was very unprofesional. Sticking with AAA.

Farmers adjusters are teeter tottering on the line of elder abuse. My 77 YO mother in law was often laughed at by the adjuster after her coverable water damage. They had her in tears and then denied her claim even though she paid for the additional water damage coverage. I just got off the phone with a another single senior woman 74 YO who attends our church, she was in tears, as if it wasn’t enough this woman is battling cancer. her adjuster laughed at her as he denied her claim. I will be calling corporate office because this is twice this company has presented amoral responses to their senior customers. I would highly encourage anyone to stay far away from Farmers. Not once but twice in the span of 4 months two different individuals with the same upsetting record of how Farmers treats their senior customers.

Do not get FARMERS insurance, having issue from the time of transition from metlife insurance when they took over metlife. If your time and money valuable to you, do not get FARMERS. Worst customer service including agents. They have customer service from other countries and bad phone services, they promise and they don't take care of the problem. Do not get auto, home, renters, landlord insurance from FARMERS!!!!

Called into Farmers to get an auto insurance quote for my son…The worst experience!!! The agents name was Bobby… he essentially told me I don’t need a quote and I should just put my son under my auto insurance. There are many reasons I was looking at auto insurance quotes for my son and the biggest one is family related issues and this agent continued to tell me I don’t need a quote. Beyond frustrating. I shouldn’t have to explain to Bobby personal family issues just get a quote… which he never provided in the end.

WOW. I wish I would have read these reviews earlier! THEY ARE HORRIBLE so called PROFESSIONALS. But most importantly horrible people. No compassion at all for something that was 100% THEY'RE FAULT!!!! Discusting!!!! FOREST LAKE MN

If I could give zero stars I would. Farmers Insurance is the shadiest insurance company with whom i have done business. They will lie, cheat and collaborate against you to save their bottomline $$. I have been a loyal client with Farmers for 16 years. One of the reasons I chose them is because the homeowners insurance covered roofing cost no matter the age.They changed my policy without proper notification to me. Now, they are refusing to cover the cost of repairing my roof. About 7 months ago, Farmers changed my roof coverage without notifying me. I spoke with a Farmers representative, Eric, who told me my policy was emailed to me. He said I requested to receive it paperless. This is not true. I have auto and home insurance policies with Farmers. My auto policy/billing statement and my home insurance billing statements are all mailed to me. Coincidently, my homeowners policy is the only one supposedly that I requested "paperless." Makes No Sense. I have never requested paperless policy documents! Therefore, I would not be looking to receive my policy by email. My insurance agent Annette Adamcik said my homeowners insurance should have been sent by mail then she said email and then she changed back to by mail. Annette Adamcik (my agent) tells me, "oh those new representatives don't really know anything." She said, "I spoke to a seasoned representative and he said you should have received your policy by mail." Bull. They lie and say anything to save their dollars. I received nothing by mail or email. If I had received the notice and became aware my roof coverage was going to change I would have had it inspected before the renewal, BUT OF COURSE THAT IS WHAT THEY DID NOT WANT. They are confused and they try to confuse you with all their fast talk. The company and my agent say they will "investigate" the matter. They do not call back until you email or reach out to them. Claims representative Kyle "investigated" and said that I requested paperless so it was emailed to me. Then in the next sentence also states my policy was mailed to me on October 4, 2022. Why would Farmers do both when you said I requested paperless and that's been your grounds for not honoring RCV coverage of my roof. Meanwhile, I am left with a $15,000 roof repair. They are BIG Liars! Beware! Please don't think they care about your business. They don't! I think they operate by the motto that a "sucker" is born everyday. My agent Annette Adamcik told me the agents decided not to inform clients about the roof coverage change because Farmers was sending communication. Mrs. Adamcik and I speak on the phone throughout the year, specifically during policy renewal time. I even have her cell number and she has mine. My agent can talk to me about her daughters, grandchildren, mother, family life and everything else, taking up 30 to 40 minutes of my valuable time, but NEVER mention that there would be a change to my homeowners insurance coverage!! That is complete NEGLIGENCE on the part of the agent! I trusted my agent because of the relationship I thought we had. Annette Adamcik knew my roof coverage change and allowed this harm to fall upon her client. Don't be fooled by the friendly conversation. Annette is about the business! I want them to honor the policy that I have had for over 15 years.Farmers and Annette Adamcik were intentionally negligent in informing me of my homeowners policy changes. The confusion they caused worked to their advantage. I would not recommend Farmers Insurance!

Farmers rendered the best experience we have ever had with insurance. They were responsive, professional and turn around time for everything was immediate. It only took a couple of days to get everything worked out from hail damage to our autos and house. We are beyond pleased with Farmers.

USLESS COMPANY, TOOK MY MONEY THOUGHT i HAD INSURANCE ON MY HOME, THEN THEY CANCELLED IT WITH NO REASON 2 WEEKS LATER, THEY ARE LIARS DONT BELIEVE THERE SALES TALK!