Farmers InsuranceReviews of farmers.com

30 year loyal client with Farmers, 20 of those years with Walt Holley. One small auto claim 5 to 10 years back. My Auto insurance nearly doubled since last year, so I finally shopped rates and found both Auto and Home to be significantly cheaper elsewhere. (I do understand the economics of why insurance rates are going higher, however my recent rate was egregious.) With all that, I still felt bad about canceling with Walt. **When I called to cancel my Auto and Balloon policies, he HUNG UP on me mid-sentence one minute in to the call!**. I was shocked to say the least. I figure, conservatively, I have paid out well over $100,000 to Farmers over the years and have submitted only one $2000 claim years ago. I called Walt Holley back to say I was disappointed and expected more from him professionally after being with him all this time, and he responded with an email saying: “Your request to cancel your policies which was the purpose of your call will be processed. You cant simply call my office and expect me to drop everything and debate . You take no consideration for what's on my agenda for the day. Everything else was irrelevant for which I have better use of the day.” What??? Talk about adding insult to injury. I am still floored. Conclusion: Walt is pleasant right up until the moment he can no longer make money off of you. Note to everyone: Shop your rates. Farmers was dramatically higher than every other Insurance Co I called. I did some research and was told Farmers is “leading the way towards higher rates”. Well I don’t consider that to be a plus for Farmers clients. **My first call to another top-rated company resulted in a 70% savings on my Auto Insurance and a 60% savings on my home.**. In fact my Auto Insurance rate with the new company is less than what I was paying to Farmers 4 years ago, so now I realize I have been overpaying Farmers for years

I( have been with Farmers for 40 years. I got my auto renewal and the rate has gone up $1000.0per year. We are retired and drive less then 50 miles per month. My agent has always been rude. time to shop around.

I've actually had a wonderful experience with farmer's insurance. We have had them for many years, and they've always been fair and helpful.

Ellis Beavers Did a great job dealing with my case I am extremely satisfied with the service I was provided Had a car deal where someone vandalized my property

My son recently bought a 2021 Ford Explorer from this Car Max in Norwood, MA. He traded in his old car and paid the difference off. That was a week ago. The last week has been the week from hell for him. He currently has an expensive paperweight (his car) that he can't drive. Car Max sent the DMV form for his Farmer's Insurance agent to fill out and return to them so he can get a title to the car and get it inspected. Car Max waited a week to let my son know that there was a problem with getting the form completed to send to the state. His Farmers Insurance agent said he would not accept the form that Car Max had sent to him. So, the agent sent Car Max their company form to fill out, which Car Max wouldn't accept. Neither Car Max nor the Farmers Insurance Company Agent will talk to each other to solve the problem. My poor son is stuck in the middle without a car. This is a complete mess and neither Farmers nor Car Max are trying to solve this problem. Someone needs to do something!!!

Took out Auto and Homeowners Ins., with Farmers. After calling in for a quote on their 800 number. Was pleased with quote on both and cost on both. (what I could afford.) Farmers faxed/mailed bill to Mtg. Co. - Fine. Then (in the mail) comes a hard copy of what I had e-mail signed up for and however, noticed they were adding MORE charge to my Homeowners, more monies, (called Mtg. Co.,found out in the amount of $96.00.) No notice of the amount mentioned in dec page. They when behind my back and charged Mtg.Co./me this extra amount. After making a few visits to the AGENT (here) whom THEY assigned me here in Smyrna, TN., I asked about this. He said, "let me go through your policy and find where this extra amount came from". And he would get my $96, back. He did alright TRY!! He (with out my approval & no amendment), he changed the amount of my coverages to lower amounts!! And when I called 800 number they verified that he did changes. 1st they told me the $96 was for an inspection (never got. NOT TRUE). (Already had to pay member ship fee of $25.) Then too, I was told they don't charge for home inspection. Spent 2 hours on the phone being pass around, the last woman I spent 45 minutes with changed back my limits to the original which I signed on for. Told me, "However, I can not change your deductable back to what it was". Three people at Farmers told me that I would get a refund of the EXTRA Money ($96 that was taken out from Escrow). Come yesterday, I get a refund check in the mail for not even close to the $96, that they owe me. And when I called and spoke to the second person, he said, "your shingles where different then what I had on my house & written in the policy". I TOTALLY BELIEVE & feel I WAS SCAMED BY FARMERS INSURANCE. And I will keep working to get my money back. IF THEY DID THIS TO ME, HOW MANY OTHERS DID THEY PULL THIS SCAM WITH?!!!!!

On February 28, 2023, I completed an application for my daughter. On March 17, 2023, Ronald Baker notified me that they couldn’t reach my daughter to schedule an exam. He provided them with my phone number, and I don't answer unknown numbers. Therefore, she didn't complete the exam until March 20, 2023. On April 18, 2023, I emailed Ronald regarding the application status. He left a voicemail message stating that everything had been approved for my daughter and that I needed to call Customer Service to make a payment. I called Customer Service to make an appointment and was informed that her policy hadn't been approved and they couldn't accept my payment. He responded with LOL and that he would contact them. On April 21, 2023, he advised me that my daughter needed to put a wet signature on the HIPAA form. She submitted the form with the wet signature. On May 5, 2023, I emailed Ron to see if he heard any updates. On May 8, 2023, he responded and said he hadn't heard anything and would follow up. On May 9, 2023, he emailed me and said that the Copy Service still hadn't delivered the paperwork, that he was following up with them weekly, and that he was positive that she would be approved, and it is not Farmer's slow-rolling the process. He also added that there was a note for expediency as soon as the paperwork was delivered. On June 13, 2023, Ronald forwarded me an email from Farmer's without explanation. The email stated that she was being declined for coverage due to a history of anemia. They would reconsider opening her policy once a full evaluation was completed and all results were available. After months of this, I wasn't even worth anything but a forwarded email from the agent. When he wanted me to switch my two houses and two cars over, he was a different man.

Can’t get these people to me call back on my claim!!! Don’t get hit by someone with Farmers Insurance. My insurance company has confirmed it was the other drivers fault and I can’t get any response from Farmers. I see they have a 1.4 star rating. I can see why.