Farmers InsuranceReviews of farmers.com

If I could give a zero I would. What a horrible company. They acquired my policy from MetLife, with whom I had insurance for nearly 40 years. It is one disaster after another. They cannot be contacted directly. They only deal through agents. If you see the positive reviews on this site it is for local independent agents, not the company. I paid my premium on time but they or the Post Office lost the check. I got a threatening letter about cancellation and sent another check only to find out later that they cashed the first check. I was also charged a late fee. I am trying to cancel my policy but was told that there is a fee because all this time I've been covered by their insurance. I bet if I made a claim, which I never have, they would definitely deny it for no coverage. This is a HORRIBLE, HORRIBLE company. Do not under any circumstances get insurance through them. Completely incompetent. And, as one can see from other comments they are claiming "growing pains" for the the transfer of MetLife policies. BS. If you can't handle something that simple how can you handle a complicated claim. DO NOT GIVE THEM YOUR BUSINESS!!!

What went wrong? What went right? A towing reimbursement requires an adjustor. Before, with MetLife, I would submit the receipt to a MetLife towing email address and receive a check within 7 business days. Now, I have to wait for a call from an adjustor. He/She has 10 business days to call. The representative on the phone asked if I could drive the car. Why would I have the car towed if I could drive it to my mechanic?

They were the worst rated insurance companies 20 years ago, and they just got the opportunity to screw me over again since they bought out my ins company Metlife. Unbelievable.

Farmers is the worst car insurance I have ever had! My policy was sold to them by MetLife or they have acquired MetLife insurance. I had MetLife for 15 years and in less than 2 years with Farmers, I have already switched today. For me I had nothing but disappointment after disappointment. They use threatening tactic and I didn’t even have a single claim with them and to top it off they just keep raising the prices.

I was a MetLife customer that got switched to Farmers. What a nightmare. They canceled my policy (after 20 years and not one claim) because I supposedly had “excessive debris” on my property. No clue what that could be about. Then when I called customer service it was all about my mortgage lender not paying my bill. Another load of nonsense. I wouldn’t do business with them if they offered me a free year of home insurance. They’ve lost a customer for life.

Customer service is terrible you guys are the worse I ever did business with ..If you could avoid farmers insurance you made a great choice ...Run Runnnnn..

The title should be; "ALL AMERICAN COMPANIES S%UCK." to be honest about it. Used to not be this way, years ago you could get good service, decent prices, ZERO deception. Those days are OVER, sadly. As the regulatory agencies in this gulag don't work, probably never did work ever...corporations have the ability to run roughshod over the poor sheeple who have no choice but to be corralled into the abattoir chute to the needle gun..fleeced, ripped off, corn-holed without the obligatory 'reach arounds' ever. My experience with Farmer's is about 'master BAIT and SWITCH' fun. Quotes a decent price, then at the end the; "uh oh, I forgot to add on THIS and THIS and THIS and THIS TOO!" raising the price by 25 percent or so. After they saw my home on web based indices with crisp clear photos both inside and out, they still, after closing the deal after I rejected the AUTO extortion, I get a VM from a company saying they are coming to take photos outside again. I wrote to the immediate agent who responded once I was on board with the HOME policy, twice, and NO ANSWER. Today I got a polite reply from the agent who took this over, and I told him; "uh, no...I'm going to move the coverage soon as I can, the ink won't even be dry by the time I get this moved.." He was nice, but his company, like ALL companies here in this gulag, is disreputable, dishonest, tacky, and no more or less than a mafia operation without the 'better' customer service you get when you pay off THUGS to provide protection for you with the mafia. :( Is 'Buy The Farm'ers' any worse than the rest? Probably not. They all drain donkey pitot tubes without blinking an eye! Sorry, Farmers, you get the ubiquitous 'HOOVER' award for the suction. Thanks, but NO THANKS!

Farmers Insurance wanted to raise my rate by 74.37% in one year without any explanation. (from $913 to 1592), I never filed a claim and always pay my bills on time. When I called John Nava he could not detail how they arrive at that charge.