Farmers InsuranceReviews of farmers.com

I should have came here first and saved myself this frustration these past couple months. Absolutely terrible company. Ryan Reader is the most insulting, rude and unprofessional agent I’ve ever worked with. Our mortgage company failed to send our insurance payment from escrow back in September 2025, which resulted in us receiving a cancellation notice. We immediately contacted Ryan and paid the full year’s premium out of pocket to avoid losing coverage. At that time, he assured us he would submit the necessary information to our mortgage company as our mortgage was sold shortly to another after purchase which Ryan explained to us, so the payment could be processed and we would be reimbursed for the duplicate payment. Unfortunately, that never happened. Now Ryan is back tracking and saying we wouldn’t be reimbursed. Despite multiple requests for clarification, Ryan refused to speak with us by phone and would only respond via email, which made the situation more confusing. I even had a representative from our mortgage company reach out to him directly twice and provided their name and contact information so he could coordinate the reimbursement. He never returned their calls either. When Ryan finally did call us today, he repeatedly spoke over me while I tried to explain the process outlined by our mortgage company, and ultimately hung up on me when I asked him to stop interrupting. To make matters worse, he insisted that reimbursement from the insurance company was not possible based on his “10 to 20 years of experience,” and that only the mortgage company could issue the refund to me directly. However, after speaking directly with my insurance company today (something you would think my insurance agent would do for me to get his commission), the insurance folks were professional and actually willing to help, I was informed that once they receive payment from the mortgage company, they (the insurance company) will in fact reimburse me directly, not my mortgage company like Ryan kept insisting, exactly what I had been trying to explain all along. Overall, this was an incredibly frustrating experience marked by poor communication, lack of follow through, and unprofessional behavior. I strongly recommend using caution if considering this agency and keeping close track of your payments.

This insurance company is a scam. Their home policy is not cheap. When it comes time to claim, they do know how to deny with generic reasoning like "damage not due to wind", "wear and tear" so that it is very difficult for you to fight back. Best to avoid them altogether.

Farmers gives me a quote and finalizes everything. All papers signed and printed and they directly stated everything has been finalized and I am OKAY TO DROP MY INSURANCE PROVIDER explicitly... I drop my other insurer... A month later Farmers calls me and says that I need a new fence or they will drop me... I told them they said everything was finalized and this incorrect sequence leaves me out of luck when if they where just honest, I could have done the fence under my old insurance provider... They essentially cost me 2,500$ for lieing to get my business... If I press the issue I might win but then would have to put up with finding a different insurer with my bad mark. They optimize for how much they can screw you to make it not worth legally fighting it.

This is the company for you if you want to be monetarily RAPED. Supposedly they sent out rate increase notices in November 25 mail. I never received that information. Received it on 16Mar26,-premiums increase almost 100%. When I called to investigate, No one can give me a good answer for the increase .

What a garbage insurance company. Agents do nothing more than scam the insurer. Going back to State Farm.

People,American citizens. This has to stop it has to stop. We pour so much money into these companies and they do nothing for us. We have the power, its 2026 let's cancel them, you can cancel your insurance find better one. Farmers need to be canceled. A person with no insurance hit my car he was found not at fault, the investigators did a horrible job, only thing they had to do was look at the millions of camera that caught the accident. Im 40 never been in one accident in my life perfect driving record. My point is they are suppose to be on are side help us we the people are the reason they raking in millions. Nomore let's stop supporting maybe they might get better. Enough is enough. My friends let's cancel farmers I will be going on every platform social media to make sure we are heard Farmes messed up. I used to love Farmers. On top of everything medical person lied in a report that is wat set me off. So im canceling. Csncel with me.

My son is getting a misdemeanor charge because he had your insurance and switched it from his car to his truck he had SR22 however the agent didn't put the SR22 on the truck therefore his licensed got revoked and he had no idea and the agent said there's nothing they can do about it!! Wow!

After inspecting our home and writing our policy farmers said our contents policy of over 200k was void because our roof was not new. This is after they inspected roof and wrote the policy. We are having to sue Farmers as they underpaid nearly everyone who filed a claim in my town after a hail storm. My agent would not take my calls and all claims for the storm were farmed out to a cutthroat out of state adjustment company. Farmers also wrote us that we refused to let their adjusters examine our damaged home so our entire claim was void. When the farmers hired inspector came an attorney and 9 witnesses saw him on our roof and in our house. He was welcomed and stayed for an hour. I HAVE PHOTOS. Farmers is terrible and should be forbidden to due business in NM. They also cancelled our policy because we filed a claim. This company is a disgrace and a stain on the industry.