Finance of America ReverseNMLS ID #2285 (www.nmlsconsumeraccess.org)• BBB A+ rating & preferred partner of the Financial Planning Association• Industry's only concierge team to work one on one with borrowers' post funding to ensure positive long-term outcomes • FAR retains servicing of loans and has commitment to borrower for life• Proprietary product HomeSafe® - lending limits up to $4m• One of the oldest reverse companies• Offers additional income stream - homesharing through Silvernest
Finance of America Reverse (fareverse.com) has 621 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Investments & Wealth · OKLAHOMA CITY, Oklahoma
Excellent
Investments & Wealth · Tahlequah, Oklahoma
Excellent
Investments & Wealth · Oklahoma City, Oklahoma
Great
Investments & Wealth · Oklahoma City, Oklahoma
Great
621 approved reviews, newest moderated first
Joseph B.
I am happy every thing the person I speak with is great
Response from Finance of America ReverseDec 13, 2021
Hi Joseph, We appreciate your feedback and are so happy to hear that your experience was fantastic! Finance of America Reverse strives to provide our customers with a knowledgeable team to help you through the journey as painlessly as possible.
Joanne
We were very pleased with the level and clarity of communication with our rep Stacey J. She really worked hard to earn and retain our business and make the entire transaction as simple as possible.
Response from Finance of America ReverseDec 13, 2021
Hi Joanne, We are delighted to hear that you felt supported by Stacey throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.
Lia Di S.
From day #1, my experience working with Diana Rogers has been extremely good—she's been helpful in every way, and gone the extra mile too make sure my Reverse Mortgage process was as positive as it could be.
Response from Finance of America ReverseDec 13, 2021
Thank you for the feedback, Lia! Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.
JOHN F.
PLEASE CONTACT ME AT ONCE. I HAVE NOT MADE ANY CONTACT WITH FINANCE OF AMERICA. THIS IS FRAUD MY SOMEONE USIING MY NAME. URGENT THAT YOU CALL ME BACK " NOW " JOHN FUTRELL 310 633 1214
Response from Finance of America ReverseDec 13, 2021
Hi John, Thank you for bringing this to our attention. We appreciate you taking the time to leave a review and will use this as a learning experience to train and implement new processes. If you still require additional information, please call us at 866-615-1257 and we'll be able to assist you. Again, we apologize for any inconvenience this has caused as customer service is our highest priority.
John D.
My wife and couldn’t be any more pleased with our experience with Finance America. Cindy Jerome helped us on our first mortgage she did a good job on that we dident hesitate to call her for the refinance. She quickly got the information we needed to make our decision. She got the loan proposal to us ina quick manner for our review, and the estimator out to our house in a timely manner she made sure all questions were answered. She got notary out to the house quickly so we could close the loan before my wife trip back East. We received great service.
Response from Finance of America ReverseDec 13, 2021
Hi John, We are delighted to hear that you felt supported by Cynthia throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.
Robert N.
My experience with Ernie Sambrano, FOA, was of the highest quality, and he made the process happen completely seamless. I would recommend FOA because of their attention to detail and customer satisfaction level. Robert Neville
Response from Finance of America ReverseDec 13, 2021
Hi Robert, We appreciate your feedback and are so happy to hear that your experience was fantastic! Finance of America Reverse strives to provide our customers with a knowledgeable team to help you through the journey as painlessly as possible.
Gerald
Very streamlined process, no issues.
Response from Finance of America ReverseDec 13, 2021
Hi Gerald, We appreciate your feedback and are so happy to hear that your experience was fantastic! Finance of America Reverse strives to provide our customers with a knowledgeable team to help you through the journey as painlessly as possible.
Mamie B.
Not helpful at all!!
Response from Finance of America ReverseDec 14, 2021
Hi Mamie, We regret that your experience with FAR was less than optimal. We appreciate the feedback and would like the opportunity to better understand what happened in this instance. Someone from our borrower care team will be contacting you directly.