Faremart.comReviews of faremart.com

Very easy to deal with. Could not Thank them enough Especially Rufus who assisted me with my concerns.Great costumer service! Highly recommended

I booked with fare mart totally on accident after booking the wrong dates originally. They took $2700 out of our bank account (original flights we purchased were that much, so it was expected) on a Friday. By Monday afternoon we didn’t have our tickets. We didn’t receive until a full week after purchasing, 2 days before our trip. Once we received our tickets, i requested a receipt from the airline itself. The tickets were less than half of what we originally paid, yet faremart kept the rest of the money without telling us. I’ve been working to get refunded, but nothing yet. This was the worst experience i have ever had buying flights.

Kelvin was very knowledgeable and helpful. He is very patient also while dealing with my query

Anna was amazing. I was struggling with the process. Anna was patient, kind and personable. I will call to schedule again with Anna!!!👏

Booked fare from San Diego to Chicago, received credit card authorization email, airline locator code and email saying I was booked. Two days later Faremart called to say first flight was canceled, when I asked why the flight was still showing on the United web site they hung up, when I called a second time, they said fare had expired before credit card was processed and to book the fare now it was an additional $120! Was able to book same plane and time for $30 more on Hotwire. Called my credit card company, the have no record of them even attempting to process the original agreed to fare. Called Faremart a third time and Asked to speak to Faremart manager and was told - pay higher fee or there was nothing else they could do. Terrible company! Never experienced anything like this in over 35 years of travel! You have been warned!

Good excelent service

Johnnie was my agent. Our granddaughter missed a connecting flight with Frontier and was told there was no flight until tomorrow. We immediately looked for other flights and when we found one we booked a united flight with johnnie because she was traveling with a small dog and could not book on line. Then we had a problem with the payment going through to United even though the cc company had approved it. FINALLY, with Johnnie’s help, it went through and she was given her boarding passes. I was extremely distraught with the events but Johnnie remained calm and patient with me. I am thankful for his kindness to me today. He needs a raise or a bonus for outstanding service!

I will say thanks to Henry, makes everything possible for me,so now I know who I need to talk whenever stuff like that happen to me.. with my flight... so thank YOU HENRY....