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Faremart.com (faremart.com) has 722 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Activities & Tours · Wilmington, Delaware
Excellent
Activities & Tours · Dover City Delaware, Delaware
Excellent
Activities & Tours · Middletown, Delaware
Excellent
Activities & Tours · Dover, Delaware
Excellent
Showing 33 reviews with 4 stars · Clear filters
Chris D.
Although I am not a regular customer of Faremart but still I want to appreciate them for organizing my last trip so beautifully. The agent (Sorry, I forget his name) was very helpful and he, somehow, managed to fetch the best deal that had saved me a few bucks. My overall experience is satisfactory and I am surely looking forward to planning my upcoming trip with them.
Gena S.
I received a good service from Faremart, the flight was booked on time and it was a comfortable flight. Although, there were gaps in the communication while booking the flight and I had to call for 4-5 times to get the work done.
Vick
Faremart helped me booking the flight to Canada in a better way. But, I could not plan the trip due to some personal issues, but they refunded the amount.
jahn W.
I had booked a night at a hotel through Faremart in Wilmington, Delaware for a layover, and was flying out at noon the next day.I was disappointed because instead of the lakefront view, I had the scenic parking lot. Dialed the 1-800 number, and got through to Nelson. I explained the situation, and he was empathetic, saying he was "going to make me whole". I thought maybe a partial refund or a meal voucher was in the pipeline. He said he would call back. He didn't. Ninety minutes later, there were two (!) expensive-looking prostitutes at my hotel room door. They brought an ornate floral arrangement/gift basket, a bottle of Amrut Indian Single Malt whisky, and a tolah (10g) of the finest Manali charas. Yes, at 9:30p.m., on a Tuesday night in Wilmington, DE. We had a real late, fun, exhausting night, and I hang-over-slept and missed my complimentary Continental breakfast. I was home greeting my wonderful wife and children by dinnertime. Thanks again, Nelson!
Linda
Ron is last agent I worked with- he was 5 stars but frustrated with all my other calls- LONG waiting times and promised emails no content or never came. Thank you Ron- He was the Best- gave me information I wanted and made corrections- otherwise this has been a very frustrating experience.
Response from Faremart.comJan 22, 2020
Dear Linda, We are pleased to know we were able to make things better and we hope you’ll give us another chance to make your experience better soon! We are trying to connect with you and want to understand the issues faced by you. We are unable to reach you, so request you to please connect with us at 1-844-307-7306 and ask for any available Supervisor to help you get to a satisfactory resolution. Thanks and Regards Reservations www.faremart.com 1-844-307-7306
Dilva F.
Callum was very helpful
Response from Faremart.comJan 20, 2020
Hi Dilva Fulmore, Thanks for taking the time to share your valuable opinion on Faremart with Callum! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to have business with you and all your friends and family again. We will ensure they all enjoy the same quality of service as you have. We look forward to serving you again!
Donna H.
Ron was very patient!! He was helpful!
HonestAbe212
Nelson helped me with boarding problem. Only thing I didnt like was the price went up as soon as I booked it onine. Thought that was odd. My eticket wasnt emailed to me til past 24 hours as well. Otherwise, the Nelson person helped me fix the boarding issue. Hopefully there wont be issues at the airport.