J M.
Booked a flight found on Momondo
Booked a flight found on Momondo, and same story as so many others here. Got a call the next day saying that flight advertised was “overbooked” and offered me a different ticket on a less desirable flight for more money. Agreed to the new flight because I just needed something booked, them saying they would email me my confirmation within 24 hours. Instead they called me again next day to figure out seat assignment and confirm. Had to wait in the phone with them for several emails and texts to come through. Having set out to do all this painlessly online, in all probably spent a couple of hours I did not have sitting on the phone with them. Annoying. The ultimate was when the rep texted me a link to Trust Pilot here and told me she would wait on hold for me to complete this review before issuing me my final confirmation number. What?? I declined and said I could not yet give a review until our transaction was complete and ticket verified with the airline. She had the audacity to be surprised by this, but finally sent a confirmation number which I promptly verified directly on the airline’s phone app. When all was said and done, I do now have a real reservation I was able to confirm on the airline app. It was still *slightly* less expensive than listed on the airline’s website, however last I checked now that it’s been a few days that original “overbooked” flight I originally attempted to book is still listed for the same low price on Momondo. Seems like the bait and switch plan is farebubble’s way operating. Between that tactic and the hassle of multiple phone calls and sitting on hold forever, I won’t be booking with farebubble again.




