Andy G.
The price on the website isn't guaranteed, and the customer service experience is bad.
The price on the website isn't confirmed, and for some reason, they require talking to you on the phone to get anything done. They left a voicemail, but the person on the voicemail had an accent, the call quality was horrible, and their phone system dropped out so I have no idea what they said. I called back and had to wait on hold for a while. I have limited minutes, so I had to borrow someone else's phone. Then the call quality had similar issues when I called. They said my price had increased 45% compared to what I was quoted. Why couldn't they just have charged me when I made the order? Why must things be handled on the phone? If it's a website, everything should be handled on the website and quoted prices should be honored. I ended up cancelling my order and will monitor prices looking for a better deal in the coming days on another website instead. Even if you get the deal you want with this site, I don't think it's worth the risk of losing a good deal because you have to wait for a phone call as the prices increase. Try to find a similar deal elsewhere instead, even if it's a little more.




