FareBarberReviews of farebarber.com

I bought 7 round trip tickets from LA to NY but had to cancel. They gave me an option to purchase insurance to receive a 50% credit on my total purchase price. They also told me that if I book at least 4 tickets with them in within the year, they will refund me part of the insurance purchase price. Below is the email sent from Farebarber: Just to let you know that we missed one thing to notify you once you make the trip next time you will get a $398.00 refund on the same card which you used before with us. The total amount of refund is $398.00 which is the base price of insurance. Which is covered on this reservation. I have trying to get my refund. I have spoken to David, Jeffrey, and Michael. They do not respond to my emails. They hang up on my calls or send me to voicemail or place me on hold for over 30 minutes. They never give me a reason as to why the refund has not been given. They just keep telling me they will look into in but when I follow up, they don’t respond. I am not sure why they are not following through with their end of the contract. They are the ones who offered me to purchase the insurance and confirmed via email that a refund of $398 will be placed back on my credit card once I purchase additional tickets within the year. I completed my part if the agreement but they have not.

Farebarber cannot be trusted. I purchased an insurance and they are to give me a refund back to my credit card but it’s been six months and they have yet to credit my card. Everyone I spoke, (David, Jeffrey, Mack, and Michael) all gave me a run around and was never able to give me a clear reason as why the refund was not processed. They stated they will get back to me but they never did. I gave sent multiple emails and call many times. They don’t respond to my email and either hang up my call or place me on hold until it goes to voicemail. I am just asking them to refund my card and follow through on their end of the contract. Here is the email stating that I am to get a refund back on my credit card: Just to let you know that we missed one thing to notify you once you make the trip next time you will get a $398.00 refund on the same card which you used before with us. The total amount of refund is $398.00 which is the base price of insurance. Which is covered on this reservation. I have already made the trip purchase and now am asking for the base price of the insurance back on my card as Farebarber has promised on the email. I am not sure why they are not providing the refund nor giving me any clear reason as to the delay. They have just been ignoring me. They weren’t ignoring me when I wanted to purchase tickets. I am not asking for something that I am not entitled to. Farebarber is the one who sent me the email stating that I will receive a refund.

Joshua was very patient and available to any suggestion or a change through my booking and ticketing process. He adapted to frequent changes required to my plans and execution. Always pleasant and eager to help. I will use their services for my upcoming trips as well.

Best service

I was really worried about this agency, because they don’t work as normal agencies. But I can tell I booked my flight from JFK to STI in Dominican Republic, and everything was fine. I confirmed the flight with delta and I’m glad to say that everything was good. I don’t know why everyone else have had problems with farebarber, but I can say I haven’t.

I made a booking from Los Angeles to Orlando and the prices advertised on every website was dirt cheap but when i went to confirm it, prices were drastically increased so I googled alternate websites on Google and found farebarber. They had a similar flight for LAX to MCO, the price was not too high but they offered me a main cabin seat which had specific add-ons for the extra price i had to pay. I am satisfied with the service because they provided my choice of seats, welcome drink for me. Thank you for looking out.

I did not realise that it will take less than 5 minutes for the booking to be processed. I got a callback from my account Manager Paul Denver. He provided me the itinerary details and the timings were suitable as per my schedule. I have had a bad experience booking with third party websites in the past but farebarber truly stands apart in this area. It changed my perception and I'm more than willing to book my tickets from them.

Whenever I have to travel for business or holiday, Farebarber provides me with the best discounted prices for my flight tickets. Alex was very helpful in making my itinerary. I am really impressed by their professionalism and courtesy. Looking forward to my trip.