AmirHossein B.
Dead?
I used their service for about a year, and overall, it was a good experience. Their customer support was quite helpful, and everything worked smoothly. However, things have changed recently. Their support is no longer active, my deposits are not being credited, and my phone numbers are being disabled. I've attempted to reach out through WhatsApp, email, and their online support system, but I haven't received any response from any of these channels.
Response from fanytel.comFeb 21, 2025
Dear Amir, Thank you for sharing your experience with Fanytel. We’re glad to hear you had a good experience for most of your time with us, but we’re truly sorry for the recent issues you’ve encountered. We take your concerns seriously, and we’d love to resolve them as soon as possible. Have you been able to get your issue resolved, or is there anything we can do to assist you further? Please reach out to us at [support email or contact form link] with your account details, and we’ll make sure to look into this urgently. We appreciate your patience and hope to restore your confidence in our service.