Julie H.
Purchased my Fanttik vacume in Dec
Purchased my Fanttik vacume in Dec. It shuts off after 22 seconds. Fanttik keeps running me in circles and passing me on to a different person. S far there is no solution and they are not willing to refund my money.
Response from FanttikApr 17, 2026
Hi, we’re very sorry to hear your Fanttik vacuum has been shutting off after just 22 seconds, and we sincerely apologize for the frustrating experience you’ve had with our support process. All Fanttik products come with a 1-year free warranty, and we are fully committed to honoring that for you. To help our technical team quickly diagnose the issue and provide a clear solution (including a refund or replacement if confirmed defective), could you please share a short video showing how the vacuum shuts off during normal use? Once you send the video to our support team directly, we will assign a dedicated agent to handle your case exclusively and follow up with a resolution without any further delays or transfers.We want to earn back your trust and resolve this for you as soon as possible. Best regards, Fanttik Support Team

