Ian Ribeiro R.
Express shipping doesn't work
I ordered a gift for my girlfriend on December 14 and payed for express shipping, 2-4 business days. Today, 4 business days after my purchase, the product is still in Hong Kong, and it was not even delivered to FedEx. I sent a message on Instagram but didn't received an answer. ---------- Update: I'm changing my rate because I think the company solved my problem properly, with good communication and they also refunded the value of the express shipment
Response from FANCI ME JewelryDec 30, 2025
Thank you for your patience. We sincerely apologize for the delay in your package delivery. Due to high demand for logistics before Christmas, your package was delayed. We actively contacted logistics providers to expedite delivery and tried our best to deliver it before Christmas. We are pleased to see that your order was delivered on December 23rd. We hope you understand. If you have any further questions, please contact us.



