Fanatics CollectReviews of fanaticscollect.com

Fanatics collect is some of what got me back into collecting pokemon.

The people at we the hobby evolution do it right always incredibly welcoming and get you your product quick and safe 10/10

Customer support is very poor, and the whole process takes far too long. Even simple issues are difficult to resolve here. Recently, a card of mine went missing from the vault—I did get a refund (so I’m not angry about that)—but in recent auctions, I won cards with incorrect slab descriptions (even though you guarantee verification and physical possession of the items). I submitted a claim 15 days ago, and it still hasn't been processed... there should be a quick refund and the slabs should be sent back to the companies for correction. The website itself is great—I enjoy using it—but the customer service is dragging the company down.

I have had some bad experiences with this company. I had to wait along time for stuff I bought. And they gave me a run around about it may take up to 10 business days for them to be delivered for some of mine I messaged them 12-15 business days after the payment went thru and barely got a $10 off coupon for my next purchase. Wooooooooow a whole $10 for someone who has spent more than $5,000 in less than 6 months. Amazing customer service. Crazy they make so much money on fees and a simple $10 for me.

Enjoying it so far! Would be cool to have a feature that showed what you paid for a card tax and fees included, side by side to what the current card ladder shows to make it easier to price items you are selling.

I like it a lot so far!!

There's been many incidences where they didn't follow through with what they promised and acted like the customer had no right or say or acted like we were lying I didn't like that other than that they've been great

One of the worst experience I’ve ever had with the company been going on over a month and still can’t get resolution to a very, very simple issue. Re: i’ve already been in contact with customer support for over a month! again all you do is say oh we’re so sorry that this is taking so long. It’s pathetic l, you’re terrible. And this is just another example of the BS fake customer service. Just placating, no resolution or actions.