William T.
Took almost a month to verify identity…
Took almost a month to verify identity and request a payout. Buyer also defaulted on a sale and it took several weeks to have the card returned to my vault. Friendly chat agents but several days between responses from the support teams.
Response from Fanatics CollectOct 12, 2026
Hi William, thank you for taking the time to share your experience. We’re really sorry to hear this didn’t go the way it should have, this isn’t the standard we hold ourselves to. We’d love the opportunity to make this right. It looks like our team was able to get this issue resolved for you. If you need further assistance please reach out to us directly at [email protected] and our team will prioritize your case.