Federal Award Management RegistrationReviews of famr.us

First off I want to say Maria Boyance was friendly and helpful in seeing our problem through and I appreciate her help. But I am leaving two stars for what happened prior. Our SAM registration was set to expire on Dec 2nd. So in early November I reached out to Lindsey Hart to confirm we are on track for renewal. This contract is very important to my property owner and we paid good money for this service. Lindsey stated we were on track and it was set to renew. Well, we got an email on the 2nd stating our SAM had expired. Apparently someone named Stephanie took over for Lindsay and botched the whole renewal process and whatever boxes she checked made it look like we were all set on Lindsey's end, we were not. When I called your main line the receptionist took down my info and stated someone would be in touch with me shortly, the never did reach out. Instead I believe a voicemail we left on Lindsey's number was forwarded to Maria and only that way we finally got some traction. This was a frustrating and mildly stressful experience.

Very quickly solved my problems ! minimum work for me… Thank you so much! Larry Salganek

Maria Boyance has been very helpful and my SAM.gov registration, including the update of my DUNS number to the new government system, has gone much faster than expected: Just a few days since I got my DUNS number, gave it to her and she used it to begin my registration. Maria has answered promptly and fully everyone of my emails with questions I have sent to her. So, overall and at this point, I am quite satisfied with the service I have received from FAMR. I now hope that the annual renewal of my registration for the next four years, that I have already booked with FAMR, are as easy for me and, perhaps, as quick.

I have had a great experience with FAMR all the people that I have dealt with have been very understanding about working with me and my business. They really “Walk the dog” with me through everything! I would definitely recommend this to anyone seeking help and assistance! Richard

Quick responses, helpful, professional- a few words to describe the excellence of this company.

They were very helpful and took over the whole process and got it done for me. Any time I had a question they were there to help me.

Maria was a big assistance to me. I was not well from July to the end of August. She kept me informed to get my documents completed. Catching up with many of my Lanyon/Cvent bids was such a big help.because of her quick responses. I hope my next step will be as smooth as this one.

Excellent service. Immediate follow up. Had a very pleasant experience working with everyone at FMR.