FamilyTreeDNAReviews of familytreedna.com

Omg... worst DNA company ever. ALL OF MY ORIGINS were wrong. And I paid for that. Shame

If you are new to this as I was last year. They are the worst of the 4 companies I signed with. All Autosomal DNA testing companies will give you some kind of family history. This is useful for bragging rights in the office but little else. Nobody really cares if you are 2% Jewish or Native American except you. If that's all you'll ever want then FTDNA are as good as anyone which isn't very good. . You then need to decide if you'll ever want to go further. Probably the two things you might want to want to look at are health or matching ancestors. FTDNA will try and upsell you to their YDNA and MtDNA testing. It's very expensive and worthless as far as I can see. It will only match you to other people who have spent a lot of money on the same tests. If you match on the Family Finder test, the YDNA and MtDNA wont tell you anything useful extra, if you don't they wont tell you anything useful at all. If you just want to know your basic haplogroup a LivingDNA YDNA test will tell you for a 10th of the price Their website is an cluttered awful mess , their matching tools are limited, I got nothing useful from their user groups, I wouldn't trust them with my health data . They promise the world and deliver hardly anything. Don't recommend in any form.

Family Tree DNA..................BLECK! Done dealing with them! Mistake was made and they don't want to do what it takes to make it right. Make sure you read every thing on their site and check out with a fine toothed comb. What they put up there is deceiving. If you own one kit DO NOT buy another one with the same email address. Also you'll have to have another account to purchase a NEW kit or they apply all the money you send them to the old kit for an upgrade you don't need

I’ve used FTDNA and have been fairly pleased with the information that was presented. Before November 2019, I was able to import a GEDCOM file to build a Family Tree. The week before the latest software update, I experienced problems and was told by the Support Group to wait till the end of month update and try again. I was told to export another GEDCOM file and try again. Still FTDNA has not been able to work through the Family Tree ‘bug’ report and their IT Department has no planned update time for resolution.

I have been waiting for results for DNA tests for my son and daughter - creating an account - usability of account - sending an email?? all very confusing - I filled out contact form - was sent an email requesting I fill out a contact form - clicked on the link and hey presto - it was the same form that I'd filled out - incredible!!

Family Tree DNA's ancestry results couldn't be any further from the truth. Apparently they interpreted my German ancestry as solely Scandinavian and my Italian ancestry as solely Sephardic. FTDNA is a ripoff! 23andme was spot on in terms of accurately identifying ancestry which I already knew to be true.

Do not use this company for DNA testing, I bought one test which to begin with they wouldn’t complete until I paid an invoice of over £15000. This was eventually sorted out as an error but took ages to resolve. I then bought an mtDNA kit for aunt to complete only to discover they used my 1st DNA kit results instead of sending me out a new testing kit, I only found out when I emailed them to see where it was but as they had already started testing they have refused to refund my money or send out the kit I purchased.

I have been with FTDNA for many years and I have two things to say, 1. Some Years ago part of my Ethnicity was 24 percent Scandanavian and I was thrilled so I researched and then 2 years later was told by FTDNA that my Scandanavian Ethnicity was 0 Percent, WOW. NOW, 2. This is the worst experience and my Family were adopted and we knew the origins of our Biological Family, but spent 3 years building THE FAMILY TREE and just finished ONE week before this latest REVIEW OR CHANGES to the Software . After the changes MY TREE is ruined and have lost most of the Information and none of the Functions work, it just comes up with the Error Code 500. I am relaibly informed that there is a large amount of people with a lot of Problems. COME ON FTDNA HURRY UP AND ALLEVIATE OUR SUFFERING.