FamilyTreeDNAReviews of familytreedna.com

Very happy with my results. Through a mtDNA match I learned the name and origins of my great great great great grandmother.

Horrible. Inaccurate AF

Be aware this company is a scammer. Their results dont match any of one ancestry and they refuse to redo or refund you. I think they write what ever they one based on the name you sign with. DONT WASTE YOUR MONEY THEY ARE A SCAM.

This company is a fraud. They take your money and say they did not received. Even if you send them the papers by the cc stating that it was pay they refuse to do the job. DO NOT USE THESE PEOPLE THEY ARE CROOKS. One star is being kind. They should be out of business.

Why does this company take so long to analyse a raw data autosomal upload...when companies like living dna did in 24 hours I have so far waited 144 hours...and nada. A misleading company that shames the online DNA analysis industry. Somebody told me that they had been bought out by an Australian concern...shame on OZ.

Paid over $500 for 3 tests and it can't even tell you the name of your Grandparent/s! Unless you really care about random people who are about as close to you as the person next door to you it is completely worthless!! Don't be fooled by their so called Geneology experts. Do you really want to know how geneology works or do you just care about the history of your family, which you will definitely not find anything out about. They refuse to give your money back, so just don't give it to them in the first place. If you do, I guarantee that you will be confused and dissapointed!

I uploaded my raw data "for free", realised that absolutely nothing happened as a result, no results, nothing, then paid to 'unlock' the results, great marketing there by the way, however, having finally got my results, they are completely incorrect. I am not '100% European ", I am mixed race, and I know some of my family tree details, so I'm confident these results are not at all representative. I know I am not 100% European, and all the other tests I've done have confirmed this. I feel I was conned into paying $19, and given useless and inaccurate information, along with constant website issues, I would not recommend this site to anyone

Purchased a Y111 kit for my son for $258.95 with results due 3-6 weeks. That time is long past, and I filed a BBB report as they cannot tell me when I can expect results after originally telling my son that his sample was reportedly insufficient but they were still waiting on the lab manager to confirm which she hasn't since supposedly 06/30/2021. No results, no refund, no new kit but lots and lots of canned answers that don't add up. Save your money and go to another service.