Gravybaby13
Service has been good
Service has been good. There has been a couple of times that the money was taken out of my paycheck but not paid to the creditor resulting in late payments. Also made some changes to the arrangement with a representative who didn’t know what she was talking about which extended my payments by a year. Considering I’ve used the service for several years, my experience has been pretty good.
Response from Family Credit ManagementDec 16, 2025
Thank you for sharing your experience and for being with us for several years. We're glad to hear the overall service has been positive, and we appreciate your honest feedback about the challenges along the way. As always, we encourage you to contact our Client Support team anytime you have questions or updates about your account. You are on your way to becoming debt free!