Beth
Exceptional quality of both the pajamas…
Exceptional quality of both the pajamas and customer service. I was looking for Christmas pjs for my entire family (12 people). My granddaughter had specifically requested Stitch so choices were limited. I hesitated to place an order on your site because at check out, it wanted to charge me for taxes to NH (a tax free state). I emailed your customer service and a prompt reply that you would refund the tax amount made me decide to take a chance. I placed the order, emailed the order number and promptly received notice that the credit would be issued. And it was. Kudos to your customer service promptness and followthru. Additionally, the pjs all arrived on time as stated with no issues. I have to say, of all the Christmas pjs I have ever ordered (3), these were the highest quality and most comfortable. Everybody loved them and we all had a lot of fun Christmas morning. Thanks to all for a job well done.
Response from familychristmaspajamasbyjenny.comDec 30, 2024
Wow, thank you so much for this incredible review! 🎉 We're absolutely thrilled to hear about your positive experience, from our customer service to the quality and comfort of the pajamas. It means the world to us that you chose us for your family's Christmas PJs and that everyone loved them! We're especially happy our team could quickly resolve the tax issue for you. We appreciate your business and kind words, and we hope to see you again next year! 😊✨ Pajamas By Jenny Team