Family Car BuyersReviews of familycarbuyers.com

My vehical was picked up on Friday morning the tow truck driver wrote out the check I put it in my banks atm 2 hrs later and a hold was put on the check . For a unauthorized check and my bank said the account was closing . I called family car buyers Saturday with no and answers and spent all day on Monday getting the run around and very rude unhelpful cus t Omer service . All I cando now since they will no longer answer my calls is consult with a lawyer. Don't use this company they are thieves

This company's customer service is horrible. My experience was setting a date up with them to pick-up my vehicle. They contracted with another company to do the pick-up who then contracted with another company. I canceled my pick-up the morning we had it planned for only to get a call from a miscellaneous company saying they were on their way to pick it up. My concern was that my information was not safeguarded. My attempts to speak with a supervisor about this were thwarted. They placed me on hold that exceeded 30 minutes 3 times. I never was able to speak to a manger about the issue. The whole experience left me feeling like the company was a little shady in their practice. I would be careful doing business with this company.

If I asked to describe (Family car buyers) in few words I have to say they're a con artist, fraud and scams their distinctive fraudulent conduct intended to benefit them at the expense of their victims, they lie, cheat and fool people into thinking they are getting a great deal. (Family car buyers) runs by dishonest, crooks and scumbags. I purchased a vehicle from them through copart auction in Nebraska,In an attempt to defraud the buyer they listed the primary damage to the vehicle as HAIL and the vehicle have no key. After I got the car I found out there was no hail damage at all and they took away the key to the car so no one can inspect it and find out the vehicle had an engine rod knock which meant the car needs a new engine further more they showed photos of the detailed outside of the vehicle and intentionally ignored taking photos of the most important damage underneath the vehicle, which is very bad corrosion. Don't be fooled by the good reviews about them, these reviews done by them and the people who work for them using fake names. Avoid doing business with them, don't trust them and don't be a victim of their scheme and deceptions.