FalourFalour is an online store that specializes in selling outdoor tactical gear at affordable prices without compromising on quality. Our mission began with a passion for tactical gear and a desire to make it accessible to everyone. falour.com | .co.uk
Falour (falour.com) has 152 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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152 approved reviews, newest moderated first
Simon D.
Similar experience to others. Bought two pairs of trousers from them for £85. I didn't like them and then when I contacted them to return I was offered £10. My bad for not checking their terrible reviews but really these people should not be selling clothes on-line when they do not operate a normal return-refund policy, but imply they do. This is a con. I have reported them to the trading standards authority via Citizens advice and suggest others do likewise.
Kahl
Size chart is off
Ian M.
Asked for an exchange, they said if we left them a good review they would exchange my item for me. When I tried contacting them I found that this is impossible. They don’t return calls emails or text messages. I gave up on asking for an exchange and asked for a refund, just to be met with the same problem. Total CON, I would advise not to buy from Falour uk.
MARK T.
Pretend to be a uk company but actually just a front for a Chinese warehouse. Stuff didn’t arrived as described and they try to scam you into not taking a refund. Don’t fall for it - charge back on your card. Fraudsters.
Leigh A.
Refund Policy is non existent! Bought trousers that were too small yet refusing to allow me to return and instead offering me a £15 refund on something that I paid £44 for! Avoid at all costs!
Joanna W.
Ordered some trousers which took a while to arrive but that was expected so it was fine. The trousers are good quality and will be good for what I need but unfortunately there had been a picking error and I git the wrong size and I'm waiting for the replacement. Responded well to my emails.
Tracey M.
Ordered a pair of trousers 36xl, far too small, wouldnt even fit my wife, hes ignoring my emails and wont let me return, turns the mobile on the website off I will be reporting this con artist to consumer rights and as many others as i can!!! £50 down the drain, AVOID AT ALL COSTS!!!
R-Potter
If I could give this company a Zero I would, size ordered came and don’t fit sizes are like 2 sizes smaller then UK waist then was told would get an exchange sent back was ignored then asked for refund was told £25 carriage charge and I can keep the item which don’t fit? The contact number on the website is a mobile which is switched off non legit company avoid at all costs currently going through my credit card company and taking the matter further don’t buy!