Skip to content

Animals & PetsAnimal Health, Animal Parks & Zoo, Cats & Dogs
Beauty & Well-beingCosmetics & Makeup, Hair Care & Styling, Personal Care
Business ServicesAdministration & Services, Associations & Centers, HR & Recruiting
Construction & ManufacturingArchitects & Engineers, Building Materials, Chemicals & Plastic
Education & TrainingColleges & Universities, Courses & Classes, Education Services
Electronics & TechnologyAppliances & Electronics, Audio & Visual, Computers & Phones
Events & EntertainmentAdult Entertainment, Children's Entertainment, Clubbing & Nightlife
Food, Beverages & TobaccoAgriculture & Produce, Asian Grocery Stores, Bakery & Pastry
Health & MedicalClinics, Dental Services, Diagnostics & Testing
Hobbies & CraftsArt & Handicraft, Astrology & Numerology, Fishing & Hunting
Home & GardenBathroom & Kitchen, Cultural Goods, Decoration & Interior
Home ServicesCleaning Service Providers, Craftsman, House Services
Legal Services & GovernmentCustoms & Toll, Government Department, Law Enforcement
Media & PublishingBooks & Magazines, Media & Information, Photography
Money & InsuranceAccounting & Tax, Banking & Money, Credit & Debt Services
Public & Local ServicesEmployment & Career, Funeral & Memorial, Housing Associations
Restaurants & BarsAfrican & Pacific Cuisine, Bars & Cafes, Chinese & Korean Cuisine
Shopping & FashionAccessories, Clothing & Underwear, Clothing Rental & Repair
SportsBall Games, Bat-and-ball Games, Bowls & Lawn Sports
Travel & VacationAccommodation & Lodging, Activities & Tours, Airlines & Air Travel
UtilitiesEnergy & Power, Oil & Fuel, Water Utilities
Vehicles & TransportationAir & Water Transport, Airports & Parking, Auto Parts & Wheels

All categories Browse by state

Companies How it works For businesses

Search companies/

Menu

Search companies

All companies
Companies by state
How it works
For businesses

Categories

Animals & Pets
Beauty & Well-being
Business Services
Construction & Manufacturing
Education & Training
Electronics & Technology
Events & Entertainment
Food, Beverages & Tobacco
Health & Medical
Hobbies & Crafts
Home & Garden
Home Services
Legal Services & Government
Media & Publishing
Money & Insurance
Public & Local Services
Restaurants & Bars
Shopping & Fashion
Sports
Travel & Vacation
Utilities
Vehicles & Transportation

Customer reviews of businesses across the United States, so the next customer knows who they are dealing with.

About

About Five Star Index
How it works
How scores work
Contact

Community

Write a review
Review guidelines
All companies
Companies by state

For businesses

Claim your listing
Respond to reviews
How listings work

Categories

Animals & Pets
Beauty & Well-being
Business Services
Construction & Manufacturing
Education & Training
Electronics & Technology
Events & Entertainment
Food, Beverages & Tobacco
Health & Medical
Hobbies & Crafts
Home & Garden
Home Services
Legal Services & Government
Media & Publishing
Money & Insurance
Public & Local Services
Restaurants & Bars
Shopping & Fashion
Sports
Travel & Vacation
Utilities
Vehicles & Transportation

© 2026 Five Star Index. Reviews are the opinions of their authors, not of Five Star Index.

Terms of use
Privacy policy
Review guidelines
Contact

Fairybell Reviews | Read Customer Reviews of fairybell.us

Home
Home & Garden
Cultural Goods
Fairybell

FairybellReviews of fairybell.us

4.0479 reviews
Cultural Goods

Fairybell4.0

Reviews479 About Contact

Overall score

4.0 out of 5

Great

Average of 479 reviews

Distribution

5★63%
4★9%
3★7%
2★6%
1★15%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

fairybell.us
[email protected]

About Fairybell

Step into a magical world and celebrate the festive season with Fairybell®. Fairybell® produces unique LED Christmas trees bring a festive cheer to your in- and outdoor space where joy, warmth and happiness come together; the Christmas spirit at its best! Fairybell® Christmas trees create an enchanting scene for each type of area: a garden, front yard, balcony, terrace or indoor space. Thanks to a new system, our trees are incredibly easy to set up and take down.

Fairybell (fairybell.us) has 479 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: fairybell.us
Website: fairybell.us
Category: Cultural Goods
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 19% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Cultural Goods

CompanyRatingReviews

ChristKindl-Markt
Cultural Goods · Shippensburg, Pennsylvania
Excellent
589 reviews
589
The Christmas Loft
Cultural Goods · Intervale, New Hampshire
Excellent
273 reviews
273
Japan Avenue
Cultural Goods
Excellent
237 reviews
237
House and Garden
Cultural Goods · East Providence, Rhode Island
Excellent
22 reviews
22

Fairybell reviews

Showing 28 reviews with 2 stars · Clear filters

Sort

Apply

Kathleen K.
Dec 11, 2024
Ordered the 33 ft tree
Ordered the 33 ft tree. Looked AMAZING. 10 days later, it was destroyed. My fault. I didn't read the (tiny) print to drop it if it was windy. Tried to order parts for the tree and got back a message I didn't understand. Called and was told someone would call me back. Have called about 6-8 more times and can't reach anyone. It will miss the holiday this year. $1400 and it's just siting here.
Response from FairybellDec 17, 2024
Hi, We are very sorry for the inconvenience. We just shipped you replacement parts for this order so you can still enjoy your Fairybell this Christmas! Best, Team Fairybell
Report
Dale R.
Dec 9, 2024
Still haven’t received the order never…
Still haven’t received the order never got confirmation of order then wrote to the company they gave me a date it missed the delivery date and hence the event i needed it for and yes well it’s been a mess dealing with this company
Response from FairybellDec 11, 2024
Dear customer, Due to high volumes, we experienced some delays in shipping and we could not meet the delivery dates. Also UPS had busy times and could not guarantee the delivery dates they were mentioning. We are sorry for the delay in your order. We hope you can still enjoy your Fairybell and a magical Christmas! Best, Team Fairybell
Report
Charles N.
Dec 5, 2024
Have not responded to my email over quality
Have not responded to my email about quality of the product. Very disappointed with this product
Response from FairybellDec 11, 2024
Dear customer, Due to high volumes, we could not respond quickly to all requests we received, sorry for that! Could you please share your dissapointment with us by calling us at +1 (786) 485 0786 so we can help you through there? Would be great if we could get in touch so we can help you the best way possible and find a proper solution. Best, Team Fairybell
Report
Anthony D.
Nov 25, 2024
The Goldfish Pond Association of Lynn
The Goldfish Pond Association of Lynn, Mass purchased the 25' pole and 1500 LED 's. The LED's failed while under warranty in 2021. About 33% of the lights on the tree went blank last year on and around Christmas before we took the tree down the 1st week of January. Those lights still do not work. Hence, we needed a new webbing. The Model we have is FANL - 800 -1500-02-us The color in "warm white." Mureen Ezenden and Ellen Nassette approved a warranty claim who I have been dealing with. I am the Secretary for the Goldfish Pond Association. Fairybell sent the order to Hemsson, but the LED lights we received were the wrong ones. I returned the lights to Hemsson. Ellen Nassette gave us a new code and we ordered the correct product the 1500 LED's Warm White but once again the lights received were the 800 cm/250 LED Warm White. The folks I have dealt with via e-mail have all been super respectful and accommodating, but I've now gotten the wrong order twice. We still need the 1500 LED's in Warm White. Can you help? Tony DeMarco 781 325 6148 cell
Response from FairybellNov 26, 2024
Dear Tony, I think that there is a misunderstanding. You maybe should receive more webbings than just 1 if 33% of the tree is not lighting up anymore. The lights you received are lights for just 1 webbing (1 part of the Fairybell tree). This tree consists of 6 parts (6x250 = 1500). Please contact our customer service department again with this information, then we'll make sure you receive the right help! Best, Team Fairybell
Report
mike T.
Nov 20, 2024
20 FT Multi Color with flag pole…
20 FT Multi Color with flag pole included, the pole is flimsy at best, the plastic sleeve provided to hold up the flag pole will shatter the second you attempt to drive it in the ground, I had to go get 2" EMT and use that to hold up the flag pole, the instructions are completely useless, they don't tell you, you need to snap the back side of the lights to complete the "tree" other wise you have a bunch of lights hanging from a flag pole, I expected way more for the almost $500usd
Response from FairybellNov 20, 2024
Dear Mike, We are sorry to hear that you expected more of our product. We do our best innovating our products the best way possible, so thank you for your feedback. We hope you will still enjoy a magical Christmas with Fairybell! If you have any questions, please let us know! Best, Team Fairybell
Report
Kyle U.
Jan 16, 2024
Ordered item said in stock.
Ordered item said in stock. Got receipt say back ordered. No eta. What A joke... Go on website still says in stock. So where is my item
Response from FairybellJan 22, 2024
Dear customer, According to our tracking it should have been delivered at a UPS mailbox on Wednesday January 10. Can you please confirm this? We don't know where else the product is right now. Please let us know and write us at [email protected] Thank you! Team Fairybell
Report
Tom B.
Dec 11, 2023
Mixed ....
Mixed ..... The flagpole fell over! I love the lights but now I am struggling to figure out how to secure the 20 foot flagpole so it stays up. Help! Maybe bigger stakes? Cement?
Response from FairybellDec 12, 2023
Dear customer, Thank you for your review. We are sorry that your experience with Fairybell isn't the way we want it for or customers to be. Would you please share the problem with us at [email protected] so we can help you out and still let you enjoy a magical Christmas with Fairybell! Thank you! Kind regards, Team Fairybell
Report
CS
Dec 1, 2023
Terrible Customer Service
Quality of products seems good. Terrible customer service.
Response from FairybellDec 4, 2023
Dear customer, Thank you for your message. We appreciate every feedback and so we do everything we can to improve every day. Would you please share your experience with us at [email protected] so we can continue to improve our service. Thank you! Kind regards, Team Fairybell
Report

Previous 1 2 3 4 Next