We’re on a mission to become the most trusted vehicle protection company in the world. As a tech-driven team, we’ve built a smarter, faster, and fairer way to keep drivers on the road, empowering them with seamless protection they can actually rely on. We are Fair.
Fair Warranty (fairwarranty.com) has 187 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
fairwarranty.com
Website
fairwarranty.com
Category
Cars & Trucks
Location
Wilmington, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Edward and Noah were both extremely informative and fielded my multiple questions patiently and professionally
It gave me a sense of trust that I had not had historically in dealing with purchasing extending service plan, whether from a dealership or third party
Response from Fair WarrantyAug 13, 2025
Thanks for sharing your experience. We’re glad Edward and Noah were able to answer all your questions with patience and professionalism. Building that kind of trust is exactly what we strive for, and it’s great to hear we were able to deliver it for you.
JT
John T.
Very helpful
Very helpful
Response from Fair WarrantyAug 13, 2025
We’re glad you had a helpful experience with us and appreciate you taking the time to share it.
JM
Jordan M.
Ed Benes was super informative
Ed Benes was super informative, straightforward, blunt, and real. I appreciated that he actually talked to me like a human being vs a sale. The coverage was also great because he didn’t try to sell me something I didn’t need, just what was needed based on my driving habits (miles/year) for coverage. I would def recommend speaking with Ed and checking out prices from fair warranty vs other warranty companies. Thank you!
Response from Fair WarrantyAug 12, 2025
Thanks for sharing your feedback. We’re glad Edward made the process straightforward and tailored your coverage to fit your actual driving needs. We pride ourselves on clear, no-pressure conversations, so it’s great to hear that stood out. We truly appreciate your recommendation and for choosing Fair Warranty.
RG
Ron G.
So far
So far, so good.
The contract process was very easy and efficient. Although the contract itself was quite lengthy I am hoping that any claims will be handled as efficiently and expeditiously as the sign-up process. So, that being said, I have no complaints and am quite pleased with the company thus far.
Response from Fair WarrantyAug 7, 2025
Thanks so much for the thoughtful feedback!
We’re glad to hear the contract process was smooth and efficient — that’s exactly the experience we aim to deliver from the start. And while contracts can be long (we hear you on that!), they’re built to make sure everything is transparent and clearly spelled out up front.
If the day ever comes when you need to use your coverage, our team is here to make sure your claims experience is just as seamless. Appreciate you placing your trust in us — we’ve got your back.
PG
Pretty good E.
Excellent warranty company, great communication, great value.
Bought a brand new 2025 Kia K4 and it's a new model with some interesting technology and I wanted a extended warranty.
They're warranty was much less expensive and coverage was better.
So far it's been an excellent experience.
I had to contact them to make sure that a portion of my car was covered since it had integrated controls and they went out of their way to check and make sure it was covered.
Excellent communication, and more than one person got back to me to make sure that I was covered.
Like any warranty, the proof will be if I ever need them.
But if I ever do based on the interaction I've already had with this company I would certainly buy another extended warranty from them.
Response from Fair WarrantyAug 5, 2025
Thanks for sharing your experience and congrats on the new Kia K4! We’re glad we could help give you confidence in your coverage, especially with those new tech features. Our team’s always here to make sure you’re taken care of. Appreciate the trust, and we’ll be ready if and when you ever need us.
BR
Bruce
Great Deal, Reduced Stress!
We have been watching Car Edge on You tube since 2022 We recently needed to purchase a vehicle and wanted to Trade our 2020 Camry for a new one. We started with the extended warranty page to determine what the best rate was for the coverage; I was very pleased when Edward (From Fair Warranty) called me and helped explain the coverage process and also gave me additional tips about getting an out the door price. We also had a price for our trade and an understanding of dealer add-on (If it is taxable, it is negotiable) again thanks to Car Edge. Before we started any deal we checked on dealer incentives and found they had a 1,000 off for Red Tag sale, we then let them know we had a trade and once they gave us a number, we presented the offer we had from car edge which increased the offer by 1,500. In the F&I office we presented the pre-approved loan document from our Credit Union, They could not match the rate so we used our bank for the loan, we next presented the Extended Warranty quote from Fair Warranty thus saving an additional 1,600 we also were able to negotiate the addons, having all of them removed except the one we wanted and got a better individual price on that one, We estimate well over 5,000 in savings excluding the difference in loan rate. Special thanks to Edward at Fair Warranty and Car Edge for making the buying experience much easier and less stressful. BTW when we showed them the Warranty printout, they said they had not heard of Car Edge, But I think they will remember. THANK YOU
Response from Fair WarrantyJul 30, 2025
This is exactly why we do what we do.
Shoutout to Edward for showing up with clarity and care and huge thanks to you for coming prepared, informed, and in control. From negotiating add-ons to locking in your own financing, this is a textbook smart car purchase.
We’re proud Fair could play a part in saving you serious money and stress. And you’re right, bet they will remember.
CM
Cristian M.
Excellent Warranty Service!
Fair Warranty is the best car warranty I have ever had. I needed sole work done in my car and I took it to the nearest dealership. I told them I has an extended warranty contract and they took care of the rest. Fair was really quick processing the claim and the made the entire process very easy. Even the dealership was impressed with the ease of the process. I would definitely recommend Fair Warranty to anyone looking for an affordable extended warranty with excellent customer service.
Response from Fair WarrantyJul 23, 2025
Thanks for the kind words, and for trusting us when it mattered most. We’re glad the dealership experience was smooth and that our team could make things easy behind the scenes. It means a lot to know you’d recommend Fair, and we’ll be here anytime you need us.
RA
Raul
Great Experience to get some peace of mind
I worked with Dimitri on a Sunday of all days and he was professional and was extremely helpful.
Thank you for your time to answer my questions!
Response from Fair WarrantyJul 20, 2025
Thanks for sharing your experience! Dimitri will be thrilled to hear this. We’re here to make things simple, even on a Sunday, and we’re glad you felt that support.