Mark W.
Haven't received any information since…
Haven't received any information since my payment was accepted on December 30, 2024.
Response from Fair WarrantyJan 21, 2025
Hi Mark, Thank you for sharing your feedback with us, and I sincerely apologize for the frustration you experienced. After reviewing your case, I see that your information was verified on January 1st, and your contract was sent on January 3rd. It appears the DocuSign document didn’t show on your end as expected, but we’ve since corrected this, and as of this morning, you’ve signed and your coverage is now live. We’ve already shared your feedback with our team and are actively improving our follow-up process to ensure no one experiences delays like this again. Your trust is incredibly important to us, and we appreciate you bringing this to our attention. If there’s anything else we can assist you with, please don’t hesitate to reach out at [email protected] or (888) 884-0644. Thank you for giving us the opportunity to make this right. Warmly, Fair



