Thomas C.
I had made a claim against Sprint and…
I had made a claim against Sprint and was escalated to demand arbitration and was trying to get all paperwork together and when I went to get tracking confirmation for the first phase letter it stated that it was just created and that there was no confirmation. Upon entering g chat to get clarification I was told that they sometimes bbn font get confirmation but that they send it a second time and when asked if I could get that I was immediately kicked out of chat and now can not chat with them. Very un professional. UPDATE THEY DID NOT SEND ME DOCUMENTATION OF RECIEPT OF DEMAND LETTER.
Response from FairShake Inc.Mar 31, 2022
Hi Thomas, Thank you for your feedback. I do see that Michelle followed up with you on 3/22 with delivery confirmation for the legal notice sent to Sprint at your direction. Our team does the best they can in these sorts of circumstances: unfortunately the USPS service we use for tracking isn't always perfect but I'm glad in this case with a little patience we were able to get you the delivery confirmation we were looking for. -MK


