Mr Geoffrey E.
Quick response, problem solved
I had a problem installing the software. The Fadr team were quick and efficient with their response and guided me to solve the issue. Great service and support!

Fadr develops music making tools that amplify your creativity with technology. We think the role of technology in music is to give creators new sounds, textures, and workflows to paint with, never to replace artists.Regarding customer satisfaction, our support team works diligently every day to help people fix any trouble they have using our services. We've honored our guaranteed refund policy at every step. At the moment, we respond to every support request within 24 hours on business days, and often far faster. So if it looks like you have not received a response, please scan your junk/spam folders to see if your email client miscategorized it. Unfortunately, the issue with email spam filtering has inspired negative reviews that we are working diligently to address. Please never hesitate to contact us via https://fadr.com/contact.
Fadr (fadr.com) has 206 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Mr Geoffrey E.
I had a problem installing the software. The Fadr team were quick and efficient with their response and guided me to solve the issue. Great service and support!
btormond
I really enjoyed the ability to stem drums into multiple wave files for individual processing. My disappointment is that my subscription had some problems and I was not able to use the service due to a technical issue at their end. I was given a refund and will try to create a new subscription shortly as their service is really wonderful IMHO!!!! I highly recommend FADR+.
Paul J.
It was very useful! I needed to separate tracks and it did the trick! I could control them anyway I wanted! This is a recommended tool for anyone in music!
CD S.
All I needed was to separate it for each instrument if I uploaded it online without DAW, so I subscribed to Fadr. However, no matter how much I looked at the menu for uploading the sound source online, it seemed like I was supposed to download and use the DAW plug-in. I think I made the wrong purchase, so I immediately canceled the subscription and emailed the person in charge to ask for a refund. Two days later, I received a call that the card payment was canceled. Surprised by the prompt refund process, I looked closely at the program menu again and found a menu that allows me to download MP3 for each instrument as soon as I uploaded STEM SPLITTER online. When I tested it right away, it was very fast compared to other apps, and one more good thing was that MP3 was separately added with only VOCAL removed. This is very useful for KARAOKE, and the quality of the downloaded STEM was very good. I applied for a subscription with a different account again and now I am very satisfied and trying it. Moreover, I am enjoying this good service at an outrageous low price because it is in the middle of a 50% discount event. I respect and appreciate the FADR production team. My rating is ☆☆☆☆☆☆☆☆☆☆. BEST EVER!!!
György K.
Fadr has great customer service - and very good apps and plugins, I used it for stems separation for a while. I can just absolutely recommend
Viorel D.
Awesome tools, great customer support, thank you!
Anton L.
Super helpful and fast reply
Carl
Richard promptly replied to my email regarding a refund request because I missed the auto renew. Without hesitation, Richard processed my refund. Fadr is a great company and I did not renew because my other projects don't give me time for music production. When my time becomes available, my first subscription will be Fadr.