Mark St John Q.
Fab customer service
Issue I had was no dealt with extremely promptly and great comms and very friendly people. This is how service should be.

Fadr develops music making tools that amplify your creativity with technology. We think the role of technology in music is to give creators new sounds, textures, and workflows to paint with, never to replace artists.Regarding customer satisfaction, our support team works diligently every day to help people fix any trouble they have using our services. We've honored our guaranteed refund policy at every step. At the moment, we respond to every support request within 24 hours on business days, and often far faster. So if it looks like you have not received a response, please scan your junk/spam folders to see if your email client miscategorized it. Unfortunately, the issue with email spam filtering has inspired negative reviews that we are working diligently to address. Please never hesitate to contact us via https://fadr.com/contact.
Fadr (fadr.com) has 206 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Mark St John Q.
Issue I had was no dealt with extremely promptly and great comms and very friendly people. This is how service should be.
Raynel Ruffin H.
FADR.com is hands-down one of the fastest and most convenient platforms I’ve used. I had a question about a project and their customer service got back to me almost immediately — super friendly, super helpful, and straight to the point. The site itself is crazy easy to navigate, and everything you need is right where you expect it to be. It made my whole workflow smoother from start to finish. Highly recommend!
customer
I am extremely satisfied with Fadr. The platform works perfectly for my needs and offers great value. A very special thank you to Richard from the support team. My request was handled quickly, clearly, and with real care. He explained everything in detail and found the perfect solution for my situation. Many thanks for the outstanding support! Highly recommended. 5 stars.
Fermin Suero, J.
FADR IS INCREDIBLE. FULL STOP. I WORK WITH HUGE ARTISTS AND WE CONSTANTLY USE FADR WHEN THE BEAT PRODUCER IS NOT AVAILABLE TO SEND STEMS RIGHT AWAY, BUT WE NEED TO GET TO RECORDING. THAT IS LEGIT AN EXTREMELY PRACTICAL WAY OF USING FADR. ON TOP OF GETTING CREATIVE. ADDITIONALLY, THEIR CUSTOMER SERVICE IS IMMACULATE! POLITE. COMMUNICATIVE. TRULY LOOKING TO HELP US FEEL AT HOME WITH OUR SOFTWARE! THANK YOU FADR!!!!! WOW!!!!
Joseff A.
That this company is trully honest with the services provided.
CHERYL L.
Fadr is a super helpful tool for creating stems from your existing music to remix or create tracks to play along with on an instrument (pretty great if you can't get together with the band to practice your set list!), and their customer service is top notch! I emailed for support and was contacted well within 24 hours, and my request was taken care of immediately! I highly recommend Fadr, and am looking forward to new updates!
antoine
I wanted to cancel for now the service is cool but i don't need right now. I just sent a mail and in a couple of hours it was managed.
Michael W.
Nice service. thank you!