Factorysupplyoutlet is listed under Tools & Equipment.
Factorysupplyoutlet (factorysupplyoutlet.com) has 332 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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332 approved reviews, newest moderated first
anonymous
DO NOT ORDER FROM THIS COMPANY - i ordered first time -took over 6 months to get the product. i told them i didnt want it anymore since it was so long - its been a year now and still have not received the refund. i thought maybe first order was a fluke - placed a second order for other items, same thing!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ---- oh and it gets better - no phone support
L. R.
Order never arrived, but they charged my credit card Has been in "Waiting Fulfillment" status for over a month - but they still took the money on April 12 - with no delivery. Tried several times through their website to get refund - with no response. Live Chat never worked "No Agents available at this time" ever. Waited on customer service line for over an hour - with no person every answering. Sent complaint to BBB to see if they could help get me my refund. Left negative review on their website - to see if they would respond to that. Nothing so far. Please stay away from this company.
Becky M.
I ordered on November the 29th it is Dec 16th I still have not received my order. I have called on several occasions and been on hold for anywhere from 20 to 30 min before just giving up! However I did speak to a person the first time who told me that I would receive an email with the information of my refund I still have not gotten anything of the such.
SJC
It took 65 days to receive the product, but I did eventually receive exactly what I ordered. Yes, my credit card was charged immediately upon placing the online order. Yes, I had to wait on hold for a long time when I called to inquire about the order. Yes, the online order status was never updated to reflect any progress. But every time I called eventually someone pleasantly answered the phone and gave me an honest and accurate status of my order. And a little over two months after placing the order I received exactly what I ordered. Bottomline: If you want great pricing and are not in a hurry, I would recommend purchasing from Factory Supply Outlet.