Edwin C.
Sabastian was very helpful to me this…
Sabastian was very helpful to me this evening. Much appreciated!

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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18,572 approved reviews, newest moderated first
Edwin C.
Sabastian was very helpful to me this evening. Much appreciated!
Steve H.
Purchased a United States car GPS unit from factoryoutletstore.com . Got the unit and tried to set it up. First page in set up is choose a language. The only English choices were grayed out. Tried the chat with customer service, who told me to call the manufacturer. I found out GPS was for a different country. Called the customer service line 4 times in 2 days at a minimum 30 minutes wait each time. Each time as soon as I mentioned I had a problem I was disconnected. So in the end No Customer Service. I sent it back at my expense and they charged me on top of that. Cost me $31.00 for there mistake! Ripped Off!
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreApr 23, 2020
Hi Steve, We truly regret to hear your experience didn't turn out as expected. I've already begun a full review of your order and will be contacting you very shortly to get a resolution. We have issued a full refund to your account and sent a copy of the receipt to your email. Our goal is to ensure all of our customers are completely satisfied, therefore, please feel free to reach me anytime between Mon - Fri 9 am - 6 pm EST. Darryl
waldemar M.
I purchases dewalt batteries that has 1 year warrenty, with it I also purchased extended warrenty 2 additional years. When I called for replacment, the represantetive told me that the battery was not OEM and only had 90 days warranty not 1 year like dewalt. Beware these people are bait and switch, I would never again buy anything from them again...
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreApr 23, 2020
Hi, We would like to extend our apologies for the inconvenience that you have faced. I've already begun a full review of your order and will be contacting you very shortly to get a resolution. Our goal is to ensure all of our customers are completely satisfied, therefore, please feel free to reach me anytime between Mon - Fri 9 am - 6 pm EST. Darryl
Donald D.
My listed zip code contained all 9 digits. The order was denied, siting the zip code error (the format accepts only 5 digits). But I had to back track three pages to edit the zip code in another box. Worked fine after that.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreApr 16, 2020
I'm sorry to hear your shopping experience with us wasn't as expected. I've already begun a full review of your order and will be contacting you shortly to discuss a resolution. We'd like to make things right. Darryl
Joseph P.
I talked via chat with a representative, it was very helpful!! The web site is so easy to use! Thank you! I will be back in a month to order Minnesota, and Ontario, Let’s hope the boarder opens to the North!! Stay Healthy ,Joe
Mike E.
Nice web site and felt I saved buying direct.
Russell O.
great place to shop
Eddie L.
Excellent Support and questions patiently answered. Thank you!