FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

Easy site to search and had just what I needed.

First time buyer at this vendor.

It was easy to complete checkout.

Very fast check out...first time user of website so we will see when item comes...should be brand new and NOT refurbished

1st time here looks good to me

When you need answers, buy direct.

On 04/03/20 I ordered a Garmin watch and got an email that my order was processed and I was gonna get another email once the item was shipped. A week later still nothing so we called and were assured that the item was shipping out that afternoon. The next day still no shipping information so we called again and were told one more time that the item was getting ready to ship but the agent would put a rush on it. Following day same scenario, no shipping information and another phone call. This time we were told that the previous two agents didn't know what they were doing and she was gonna send a message directly to the warehouse to have the watch shipped. A couple of days later and still nothing updated. Finally cancelled the order after this ridiculous game of back and forth. Still don't know what their issue was, but it was unacceptable.

Why does it cost so much to ship to Alaska???