FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

all was good , a little better description regarding GPS would be nice

Fast and easy

Good prices and Fast checkout.

Very easy checkout!!!

Easiest online site to shop on I have encountered.

Easy site to navigate and it was time to update a Tom Tom that I've had for forever. Prices seem competitive with everyone else and it's like getting rid of an old friend.

Since End of April (6 weeks) I´m waiting for getting back my money. The company did not sent any order confirmation for weeks. This is why I tryed to contact them. Contact was impossible: - per mail I got the automatic Answer:"We try to answer within 24 h". 72 h later I´ve still received no answer. Per chat: "eastimated waiting time 10 min". 2 h later, still no anser. First after making a bad review: 3 h later an email by garmin service. But not concerning my problem, just for the bad review. So I tried to cancel the purchase. Still no reaction to this mail and no shippment. I was still not sure about if this shop is real or just a fake shop stealing my money. In the meantime I bought the tracker in another store. After weeks the factory outlet soter sent the tracker, but I refused to accept the package from UPS. So the tracker went back to garmin outlet factory in end of April. Now at June 7th and after about 8 mails from myself Garmin still refuses to pay back my money, allthough I´ve not accepted the shippment. In the meantime I guess the shop can be real. But still just stole my money and refuses to give back.

I purchased a softphone headset that was defective, they flatly refuse to take returns yet they advertise on their website that returns are easy. In trying to get there attention which was hard I did speak to a couple different customer support reps who were apologetic but said they just are not taking returns, I've never heard anything quite so blattent! Not ethical and or they are getting ready to go bankrupt.