Kenneth P.
I ordered 2 VHF radios "STANDARD…
I ordered 2 VHF radios "STANDARD HORIZON HX210 6W MARINE VHF TRANSCEIVER BRAND NEW" and upon receipt of the order one of the units was obviously used/returned. It had been reprogrammed from factory, the power cord rewrapped, and the plastic the parts come in when "new" was not present. I called customer service to let them know this happened more for their information than anything else, and they want pictures etc. (what would pictures help here????) I am buying more equipment, however, due to what I consider deceitful practices, I will not order anything from this company again. The representative cared more about making me "go away" than fixing their internal issues and providing what they advertised to their customers. I can no longer trust this company to deliver what they advertise.