Fabric Wholesale DirectReviews of fabricwholesaledirect.com

Ordered 3 yards of upholstery fabric and came on time and fabric in great condition. If people would review good experiences, we would have a better idea who to buy from

There website won't let me post a review on the Ottertex® Waterproof Canvas. So I'm posting here about the product and Seller. The Seller website is not worth anything if you can't leave an honest review on their product. The product "Ottertex® Waterproof Canvas" is not what they claim, it's been on my boat for three weeks and is already faded. The product listing shows " Fade Resistant. 500 Hours of UV Protection." and here under that limit it's faded right out. In the picture you can see I've added a new panel to the canvas cover and the difference is so noticeable I'm now going to have to make a new boat cover with different Material. This site won't let me post the picture.

Will take a week for them to realize they sold out of stock items then they'll try to upcharge on comparable items. Horrible service, fabric that did ship was unbagged in a thin, poorly taped box. First & only order was $480. FWD sold items that were not in stock and then told me price has increased on comparable replacements which would have totaled to a $5 difference. When I told them if $5 will hold up my first order of nearly $500 I will not longer do business with them. Two minute a after I sent that message they processed the refund.

I was making roll up window blinds for 12 sunroom windows. I ordered 2 yards first to see if I liked the fabric. It was fine. I ordered another 12 yards. It wasn't until I had made 3 more of them and put them up that I saw the new fabric was stained on all of the new blinds fabric. Fabric Wholesale Direct said I had cut it so my tough luck. DO NOT USE THIS COMPANY.

Ordered double knit fabric and received a thick felt instead, which is a completely different type of fabric. I have previously ordered double knit fabric, so I know what it should be. I contacted customer support multiple times and provided photos, but their responses focused on confirming the color rather than addressing the incorrect fabric type. Even after clarifying the issue several times, I was told the item was correct. Then to return the material, I was told a shipping fee would be deducted from my refund, despite this being an issue with the item sent. This experience was very frustrating. I would recommend double-checking orders if purchasing from this company.

This is my 3rd order from FWD. Got something like 60in by 25 yards of duck canvas. It arrived and it's folded and rolled. The whole 25 yds of it. I make paintings and my studio space is limited. I can't really iron it out without doing it on the ground and ruinning a lot of material. This is a huge pain in my neck. My space is very limited. I reach out hoping FWD can replace it or help me out. Chat agents were nice but the company unfortunately doesn't care and said to not have material folded for shipping, order must be over 40 yds which is not stated anywhere on the site!! I'm flabbergasted, which is an understatement and appalled and livid. I'm not returning again.

Avoid at all costs. Sent defective 3 yards, wanted me to pay freight to return, pay restocking fee or insisted replacing defective product and charge 25$ roll shipping for 65$ worth of fabric. 15 emails showed no empathy or desire to resolve defective product that they clearly shouldn’t have ever been sent.

I ordered dyed burlap to make pennants for my daughter's wedding. I ordered 1 yard each of four colors. The quality of the burlap was good and the colors were as expected. Three of the four yards were actually a full yard but one of the colors was 3 inches short. When I reported the problem to customer service, they said I needed to send my packing slip (no problem) and a photo of the fabric showing the measurement. Unfortunately, I didn't realize it was short until I had already cut into it. Therefore, they were unwilling to provide any recourse. I was even willing to buy another yard if they would ship it for free, but they were not willing to retain a customer for the cost of shipping. I would agree with the other reviews here that customer service is lacking.