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Fabric Wholesale Direct (fabricwholesaledirect.com) has 44 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Claim this listingNeedlework & Knitting · Kingston, New York
Excellent
Needlework & Knitting · New York, New York
Excellent
Needlework & Knitting · Sandy Creek, New York
Excellent
Needlework & Knitting · Patchogue, New York
Excellent
Showing 4 reviews with 2 stars · Clear filters
Barbara S.
I was making roll up window blinds for 12 sunroom windows. I ordered 2 yards first to see if I liked the fabric. It was fine. I ordered another 12 yards. It wasn't until I had made 3 more of them and put them up that I saw the new fabric was stained on all of the new blinds fabric. Fabric Wholesale Direct said I had cut it so my tough luck. DO NOT USE THIS COMPANY.
Julleen S.
I ordered dyed burlap to make pennants for my daughter's wedding. I ordered 1 yard each of four colors. The quality of the burlap was good and the colors were as expected. Three of the four yards were actually a full yard but one of the colors was 3 inches short. When I reported the problem to customer service, they said I needed to send my packing slip (no problem) and a photo of the fabric showing the measurement. Unfortunately, I didn't realize it was short until I had already cut into it. Therefore, they were unwilling to provide any recourse. I was even willing to buy another yard if they would ship it for free, but they were not willing to retain a customer for the cost of shipping. I would agree with the other reviews here that customer service is lacking.
Ash S.
I ordered 20 yard cuts from four different fabrics for my cosplay group's first build weekend and I ordered it with what should have been plenty of time to get it in before this weekend. I could understand a 2 week delay if it was for a bunch of cuts for a bunch of different fabrics, but now my group is delayed in getting started on the project. No apology just, "We will ship it on Wednesday" and it didn't actually ship until Friday. We needed the fabrics for Saturday.
Audrey K.
I received 5 yards of defective material. Print was full of white lines where it didn’t print and a seam in the yardage. Requested refund and got cost of 1 yard. It was unusable. When offered refund never stated the amount. Won’t buy from them again.