Emma D.
Scam company
Only 1 star because I have to give something to write a review. Avoid this scammy company at all costs. Ordered the dog toy early December, tracking information showed it in the states, northern Ireland, then my town. 6 weeks later, still no order. Contacted them when the tracking information said it had been delivered to say, no delivery. I was asked to check with the Post Office, which I did, the tracking reference wasn't recognised, checked with my postman (parcels are few and far between) and nothing. I was then advised to check with my neighbours, all 70 of them! Unbelievable! Then they asked me to check surveillance videos. I'm not sure where their base is that this is standard, but I don't have surveillance videos. Explained that my contract was with them and not the courier and they must do some diligence, but they refused saying it had been delivered but can't tell me to who. Scam, scam, scam.

