FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
Showing 2,380 reviews with 5 stars · Clear filters
Sherri W.
An item was left out of my box. It was actually substituted for a different item. The rep made sure that I will get the actual item that I ordered.
Response from FabFitFunNov 23, 2021
Hi Sherri! Thank you so much for your feedback! We are happy that we were able to help you resolve your concern! Xo
VERONICA G.
Fabfitfun was very helpful when I did not receive my notice to customize. I appreciate their kindness.
Response from FabFitFunNov 23, 2021
Hi Veronica! Thank you for taking the time out to leave a review! We are happy that we were able to help you resolve your concern! Xo
Micah Michelle A.
I have been a customer for almost 4 years now and have never had an issue up until recently! Thankfully when I chatted with customer service, it was resolved within 15 minutes! I love that the customer service chat option was readily available (I was chatting at 10:30 PM my time) and they were able to resolve my issue quickly. One of the facial toner sprays I had ordered was malfunctioning and I couldn't use it, they asked if I was okay with a refund because the original product was no longer in stock, and that worked perfectly for me! :)
Response from FabFitFunNov 22, 2021
Hi Michelle! Thank you for taking the time out to leave a review! Your feedback means a lot to the entire team! We are happy that we were able to help you resolve your concern! Xo
Christina L.
They helped me immediately with my questions I used the live chat and was able to get everything taken care of very quickly thanks fabfitfun
Response from FabFitFunNov 22, 2021
Hi Christina! Thank you so much for your feedback! We're glad to hear you had a great experience with us! Xo
Kialohi
Love the subscription and the full sized products. My mom and I have been doing it for over 2 years now. The customer service is always 10/10. I am starting to see some similar items in the past few boxes though. I am wondering if it’s because we have been here so long.
Response from FabFitFunNov 22, 2021
Hi there! Thank you for taking the time out to leave a review! We're so happy to hear that you had the most exceptional experience! We always want our members to be fully taken care of! Xo
Candice
I love Fab Fit Fun! I’ve been a member for 3 years.
Response from FabFitFunNov 22, 2021
Hi Candice! We count ourselves lucky for customers like you. We look forward to sharing more seasons with you! Xo
Ashley M.
I love My FAB FIT FUN BOX & especially everything I get inside my box too & my add on are so amazing! I get the items I need at a great price! Every time my box comes I get so excited. I never get anything I don't like ( like Fake eyelashes which I hate & Fake nails because I get my nails done every week!) I'm extremely happy with all the products I received.
Response from FabFitFunNov 22, 2021
Hi Ashley! Thank you for taking the time to review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! Xo
Helene D.
My daughter and I are always excited when we receive our box full of good products! It gives us the chance to spend quality time together. We love using the beauty products in our daily routine!
Response from FabFitFunNov 22, 2021
Hi Helene! Thank you for the 5 stars! We are glad we were able to meet your satisfaction! Xo