FabFitFunReviews of fabfitfun.com

Customer rep was good to work with but was never able to resolve my issue. Which from what I saw many others also had. Our HBO preview code was not in our box and we would like one.

I gave three stars, not because I think they deserve it but because I'm not petty. However I would also like to say and I was severely disappointed in my winter box. I started the first subscription last year and got to pick my winter box I picked all the boxes up until this one because I has no time and the deadline flew by. I was very excited refardless and after waiting almost three times as long as normal for the Box, it came and was a small as the free box that I got as a free gift when I first signed up. I chose to suspend my subscription because some of the material that I have gotten, has been below satisfactory. With that being said I do think this is a great company and that they do great boxes, so I guess that's why it's even more disappointing that they would feel comfortable sending such a spare amount of items and ones that I won't really use, or even could. However thanks for trying and perhaps I'll subscribe at a later date.

I was less than happy about the Promo box. The retail value was less than $200. I signed up for an annual membership and I was promised the box would be valued OVER $200 several times. Then I received a box valued less than $200 (retail) with a broken pair of sunglasses. Vivien (Customer Service) was great and apologized and apparently they cant guarantee. Im cool I just bought a bunch more stuff from the edit sale so I guess Im the sucker. Ha!

Winter box is a big disappointment. Probably will not renew. There were no samples or extras in this box like before. The choices weren't even great as I ended up with a puzzle which will probably never be completed. They need to get back to having great products that make the boxes exciting and worth it.

I’m glad that I cancelled my membership I did not like most of the items. I picked my three favorites and the rest were nothing that I would use so a waste of money. This was the Fall box

Loved my boxes a year or so ago when I first subscribed. Then it just seemed like there’d be mostly cheap filler with only a few quality items. And when I say cheap I mean things that look like they’d be found in the dollar section at Target (plastic cups, combs, trays, etc.). And I also realized I was giving half of my items away because I didn’t really need another body wash, scrub, or face serum. Not only was I getting bored with the repetitive types of things offered, they also started including choices from previous boxes (which I already had) and this further narrowed my choice options. Some people still find it worth their while for those few “key” items, and/or if they’re new subscribers. I just reached a point where maybe two things interested me and I wasn’t really excited for my boxes so I decided to cancel.

I’m giving three stars because I had FFF for over a year and enjoyed it with little issues in shipping, products or customer service. My Fall 2021 box I was super excited about. It had several things I was anxious to get and I even had a few add-ons included. THEN….it never showed up. I received the link with tracking and after 10 days it had still not shown up. It looked as though they had used some random delivery service and not UPS or USPS like they had used previously. I contacted customer service and was told that things are taking longer than normal (understandable) and to contact them again if I had not received my box in another 9 days. 19 days is a long time for a package to be delivered within the US. I contacted them again when my box still hadn’t arrived and they said again that things were taking longer than normal and they would get back to me. Frustrated, I emailed them letting them know how I felt and that I had CONSIDERED canceling my subscription due to the lack of communication I was receiving. The next email I received was a notice of subscription cancellation and that I was being refunded for my box and the two boxes remaining on my subscription as well as the add-ons I had purchased for my fall box. Wow, was my only thought. I really just wanted what I ordered. They didn’t even try to replace my box. It was easier for them, I guess, to just cut ties with a customer.

Not her fault I still don't have my box.