FabFitFunReviews of fabfitfun.com

I too am very disappointed with the selections for a seasonal customer. The good items are gone and what’s left has been nothing I’d really want or items I already have from last year The other items thrown into the box are much cheaper things you can find anywhere. I do feel that with increasing their pricing, the selection of customization has been subpar. If the Fall box is the same, I also will be canceling my membership Come on FABFITFUN step up your game. I use to look forward to getting your boxes, but now not so much!!

For the past 2 boxes, I did not receive notice or reminders to customize my box or add on until a day after it closed. A DAY AFTER IT CLOSED.It is frustrating. I was unhappy with the last box - having to see items I still had and did not need. I notice some change in size of items and the fact that many are not available after purchase anywhere. Not even Amazon. Do they use close outs? There service was A+ two years ago - now an after thought> I am really thinking of cancelling as I do not need repeat products, and no notice. Also, info provided does not always match the box.

stop sending me childish products. No more combs cups plastic forks etc. I have told you this many times this last year. I'm not a 20 year old...

I ordered the spring box because I thought the blue robe was so pretty. Shipping took ages and then when it arrived I get to the bottom of the box realizing I had the wrong color and size robe and several other things I had selected were not there. I look at the slip in the box and it wasn't even mine! I tried to get it corrected and I guess at some point in a couple weeks I will get my stuff, but no blue robe. They gave me a credit, but I have zero plans to ever order here again.

I ordered these boxes for a couple of years and they were so fun and great! Last time, I got all cheap stuff from prior seasons and one broken thing. They did not do anything about it, just said I should of customized it. I thought you were supposed to get cool fun stuff and have it be a surprise not end up mad that you spent money on what you got. They even upped their rates!

Okay, mind you I only have myself to blame here because I missed my customization emails, but this is the worst box I've ever received. I totally got every leftover item that nobody else wanted. Hodgepodge of useless products. The best part of the box was a subscription add on for my dog toys. I think I might be done with this subscription. Nothing fab, fit, or fun about it the last few times and this one is literally like the clearance aisle at Marshall's with random junk nobody needs. I've been getting this box for several years now. Maybe time to move along and try something new.

I like the a lot of the products but frequently it feels like many of the box items are repeats. It’s ok to have repeats when you couldn’t snag an item the 1st time around. Another problem is that there never seems to be enough product for the number of members. It’s frustrating to get sneak peaks, to see something new that you really want but it’s out of stock. I shouldn’t have to race a clock to be able to select items. Not everyone can log in the minute customization opens. The third issue is when you miss out on an item during the customization period only to see it as a PAID add-on in the next box. It’s frustrating to have to pay my membership for my box and then turn around and pay additional to get an item that I was unable to get with my box. The big INSULT is when you can’t get it in your box, then it is offered as an add-on for an additional charge and you STILL CANT GET THE ITEM! I love the concept of FFF! Customizations are a nice touch. It would be nice if our profiles produced better boxes focused on my likes without having to customize - surprises can be really fun.

It’s a good box. The customer service is terrible and you really feel overlooked. They refuse to acknowledge wrong doing on their side. The customer service is not in a country they ship the box to, which is crazy. How are these people supposed to offer good support when they don’t even know what’s going on in the California warehouse??? Bad service on their part. Products usually come and will be almost expired (even though they claim all products have a 6 month shelf life…beware of consumables). i do love the members of fabfitfun though. the community is a great asset and makes fabfitfun worth it for me sometimes…until i remember the above issues :( If you’re skeptical, try at least one box, especially if there is something you want. The price is great for the quality/brands you get though.