FabFitFunReviews of fabfitfun.com

I signed up for the summer box from fab fit fun and loved it. Almost everything in my box I use everyday. I got automatically charged for a fall box and decided to roll with it so i went onto the website to customize the box. Unfortunately, the box was no longer customizable and once again I decided to go along with it and get a box full of surprises. I changed my delivery address, because I have recently moved, and anxiously awaited my box arrival. I later got an email saying my box was postmarked for my previous address and after contacting customer service multiple times, I received no help. Now, over a month after I was charged for my box, my box has been delivered to my previous address and is lost. Still I have gotten no response or help from fabfitfun. This box can be great but their customer service is terrible and they clearly do not care about their clients.

Don't do it! Their lack of customer service is appalling, called twice, never got a person and the phone got disconnected. Live chat is terrible, took my money out month ago, never recvd the box.Chat said it had already been sent so couldn't get refund but was provided no tracking info.

I have been with FFF since THE BEGINNING! And the past year or two.. the customer service is horrible. Shipping is horrible. They still sell you stuff when it is out of stock.. well, I bought some face masks in spring.. and they were constantly being sold on all the “different sales” yet when my box was shipped.. they were out of stock. But, continued to sell them. I really hope I get my fall 20 box and add ons. The first box and add ons was lost. After calling fed ex and fff. They didn’t want to help whatsoever until I spoke with Yassef. And she is a wonderful person and employee. Make the shipping faster and more efficient. Make your customer service agents have the same attitude as Yassef. And then you could get FIVE stars.

I have not received box. It was delivered on August 27. Almost a month now. Smh very disappointed.

Just received my fall FFF box. What a disappointment. I received a couple of repeats which should not be happening and pretty much non-usable items. And the packaging was crap, pretty much there was no packaging. Everything looked like it was just thrown into the box.

I ordered a box, paid for it that day. It never came. Then they refunded me but it didn't post to my account. Then 2 months later, they charged me AGAIN! A charge I NEVER AUTHORIZED. I will not be ordering from fabfitfun ever again.

Second FFF item review. This Glossmetics shaver has a piercing high pitched noise. Sounds defective. Makes one fearful of electrocution. Forget about shaving early morning or evening. Heard other infuencers on You Tube complaining and fearful of the noises. Another CHEAPLY made item in the FALL FFF Box along with the Tote bag with detached lining retail value $128 but real value $10. Also, received GLOW MILK which most people received because it was the cheaper item choice and was obviously a bait and switch. I would like a refund.

They can’t seem to get my email address right. They have 2 down, one is expired & the other one is an email that doesn’t exist. In this day & age you would think they could edit your email address!? I have gone around and around wit this company & I will never buy from them ever again!